If i was to have posted this review at the beginning of our tenancy, the rating would be significantly higher. Unfortunately, during the end of our tenancy Tunbridge Wells Martin & Co have been absolutely awful. By law, if the landlord/agent is not renewing your tenancy, you must have written confirmation of this, which we never received, but we’re hassled to send our own email confirming we were moving out. There onwards, communication was sparse- with it taking up to a week to get a response, or at least follow up emails. No communication regarding viewings of the property, telling you the night before that there is a viewing and then no response to emails when you inform them this is not okay. They only contact you when THEY want something, never if you do. Multiple pre-existing issues with the property were promised to be resolved shortly after moving in- however were never fixed and are now being blamed on us, upon moving out. Zero regard for your personal situation, or what is suitable for you, forgetting people work full time and cannot be available to drop things off/take calls whenever Martin and Co want. Hugely upset with my final experiences with this agent, i would not recommend them due to their inconsiderate moving out/end of tenancy process.