Hi, I strongly advise against using the services of this agency. Initially, they come across as friendly and eager to assist in order to attract you as a customer. However, as the tenancy comes to an end, their behavior is disappointing. I was a tenant for 5 years and I have never been late with payments. I have always been a respectful tenant, never causing any disturbances to my neighbors. Despite my good conduct and no investments made by the agency during my tenancy, they are attempting to withhold more than half of my deposit. I am extremely disappointed. I see they are good liars as well,the apartment was not dirty I have photos that prove the fact that was not.