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Richard James

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

As a first time buyer I felt the service was very poor! Sale fell through due to the sellers. Felt like there was an element of trying to persuade me (by the estate agents) into agreeing the sellers wants which I refused. Little to no support for the buyer. Ended up paying over 2k for a property that then fell through. I appreciate the sellers were difficult and that is who pays the estate agents, but very little care for myself as the buyer. I will never sell or buy through Richard James. Disgusted with how I was treated!

Reply from agent

Thank you for your review Beth, however we feel your comments are harsh as we felt we did everything possible to facilitate the sale proceeding, however both you and the sellers had different opinions, to which we tried reach a compromise, without success. We felt we treated you with respect and dignity throughout the transaction and tried to help you. It was regretful that both you and the owners were unable to agree on certain points which resulted in the sale falling through. We care about every customer but unfortunately house sales can fall through despite our best endeavours. We feel it is inappropriate to discuss the full detail of your transaction on this platform but more than happy to elaborate if you wish to contact us directly.

Contact details
Sales Phone:

01933 224400

Opening hours

Unknown

Address

27 Sheep Street, Wellingborough, Northamptonshire, NN8 1BS, Midlands, UK, NN8

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