Negative reviews are a rarity for Ashtons so we can only assume these comments related to a recent delayed completion. As such, please accept our apologies again with regards to this and the delay on your move into your new home. As we discussed on the evening, unfortunately this was outside of our control and a reflection on the legal matters involved on the day and completion of the chain not being ready to complete until after 4pm. If you would like to discuss this further please contact Associate Director, Richard Fossey directly on 01707 383126 - he'd be happy to help. All the best, the Ashtons team