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Ashtons Estate Agency - Welwyn Garden City

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

While Ashtons were not employed in selling my property, they were responsible for the property I was purchasing. Lucy Gadsby was excellent throughout and provided excellent communication, updates and was always proactive in pushing things through to completion. You could tell that this is a well run estate agents.

Reply from agent

Hi George, thank you so much for taking the time to leave Ashtons a review. Your kind feedback is much appreciated - Lucy and the team will be absolutely delighted to hear they were able to make your move journey a positive experience and we wish you all the very best in your new home!

5.00 /5

We recently purchased a house through Ashtons WGC and we found that they were highly professional, responsible and pragmatic in their approach. Everyone from Stephen (Head of Sales) through to Sam (Sales Coordination Manager) were exemplary - including Laila, Tom and the other assistants that helped the sale go through. Would highly recommend these agents.

Reply from agent

Thank you so much for your fantastic review Simon - we are always delighted to hear feedback from our clients. We're so pleased that the team were able to make your move journey a smooth and happy one and do hope to work with you again in the future. All the best, the Ashtons team.

5.00 /5

What a fantastic service from Richard and the Team. We bought through Ashtons and were so impressed with the service we didn't hesitate to use them for our move. From the first visit to value the house all the way through they have been professional and responsive. Love the fact that they have a dedicated Team to push through the sale and effectively hold your hand.

Reply from agent

Thank you so much for your 5* review Jane. We are always delighted to hear feedback about the dedicated service our team provides and we really appreciate you taking the time to share your experience with us. Wishing you all the best in your new home!

5.00 /5

Generally, Ashtons works efficiently, professionally, and promptly in due course. Its officers are polite, helpful, instructive, and patient with their customers. And the online services are plus to their already excellent services. The agent, Chris Haws is nice and kind when working for me, and always helpful and instructive for my tenancy.

Reply from agent

Thank you so much for taking the time to leave Ashtons a 5* review. We love to hear feedback from our clients and we're delighted your experience with Ashtons has been a positive one! All the best, the Ashtons team

5.00 /5

Very happy with Ashtons' service, from marketing to completion. Our first prospective buyer withdrew just 2 days before exchange and Richard and the team really pulled out all the stops to get another buyer at the same (higher than expected) price so we could keep the upward chain in tact. (They remarketed at no extra cost and produced about 15 viewings within 24 hours or so! We then went under offer again in less than a week.) We were also particularly impressed with how on top of the whole process they were in helping the sale go through, liaising with everyone along the way - well done Lucy! We exchanged this week and now moving in a few days. Very happy. Well done Ashtons! (I don't know why estate agents get a bad rep if you guys are anything to go by - you're super professional and really work hard for your fees. Thanks again.)

Reply from agent

Thank you for your 5* review - we are absolutely delighted to hear that Richard, Lucy and the team were able to ensure your move journey was as seamless as possible and we wish you every happiness in your new home! All the best, the Ashtons team.

5.00 /5

My experience with Ashtons is amazing as a tenant. I would recommend everyone to contact Ashtons group to get the great deals in properties. Chris is a gem. He is transparent, professional, Knowledgeable, efficient and is extremely helpful in answering my questions in regards to the property. He was very helpful in walking me through the overall process. I was amazed at the speed at which Chris responded to any concerns or questions I had from time to time. He was always willing to assist where-ever possible, which went a great and cheerful way to ensuring the tenancy a happy one! Thanks Ashtons and Chris :)

Reply from agent

Thank you so much for your fantastic review Rahul - we are always delighted to hear feedback from our clients. We're so pleased that Chris and the Lettings team were able to make your tenancy a smooth and happy one and do hope to work with you again in the future. All the best, the Ashtons team.

5.00 /5

When we decided we wanted to move home I went onto the internet and used a comparison site to see who we should consider. Ashtons led in all categories listed on the site (number of sales, highest percentage in asking price etc., quickest sales etc). However, I felt it would be appropriate to contact 4 estate agents to get their views on what they thought of our property and more importantly how quickly it would sell for a fair price. Out of the 4 estate agents who pitched their services to us, Ashtons stood head and shoulders above the other three agents. Tom Case convinced us that if we used Ashtons they would have no issues in selling our home for the asking price if not more. Tom also valued our house higher than the other 3 estate agents. I wasn't convinced at first but I decided to go with Ashtons because of Tom's professionalism. Within the first hour of us signing the contract with Ashtons, Olivia and her colleagues had booked 18 (EIGHTEEN!) viewings on the Friday and Saturday afternoon. Out of those initial viewings we had 3 offers ABOVE the asking price. Tom was right with his valuation. Once we had agreed who we wanted to sell to, Sam Ward came into the picture. Throughout the sale Same has ALWAYS made himself available to answer my emails and phone calls and even giving me the bad news when solicitors along the chain were holding us up. Sam has been brilliant throughout the process and I highlight his efforts because even though Tom has to sign customers up, and Olivia and her colleagues have to make the bookings... Sam had to put up with me for longer! We are a nation who like to complain but rarely make the time to pass on our 'Thanks' - I have made the time to say that I can now see why Ashtons were rated number 1 in all categories on the comparison site.

Reply from agent

Thank you so much for your fantastic review Janice - we are always delighted to hear feedback from our clients and really appreciate you taking the time to share your experience with us. We're so pleased that Tom, Sam and the team were able to make your move journey a smooth and happy one and do hope to work with you again in the future. All the best, the Ashtons team.

5.00 /5

Very responsive and professional agency. We rented twice with their help and each time they were very supportive and professional.

Reply from agent

Thank you for you for taking the time to leave your fantastic review Ana. I will pass your feedback on to the team, who will be absolutely delighted to hear that they were able to make your move journey as smooth as possible! All the best, the Ashtons team

5.00 /5

Ashton's were really easy to deal with, and made the process as smooth as possible. Would definitely use again.

Reply from agent

Thank you Giles.

Contact details
Sales Phone:

01707331100

Opening hours

Unknown

Address

29 Wigmores North, Welwyn Garden City, Hertfordshire, AL8 6PG, South East, UK, AL8

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Our team

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