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Country Properties - Welwyn Garden City

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

The aent arrived late, after we had to call to ask where she was. We were told we were the only ones viewing and she'd be there in 5 mins. She arrived in 10 minutes, but then proceeded to show someone else around before us who presumably had an earlier appointment. After they left we made our way in as there was no sign of the agent. She greeted us by asking for our name and what time our appointment was. Surely she should've known and really, having already kept us waiting 15 minutes I'd have thought an apology would've been in order but wasn't forthcoming. Then she proceeded to say, with a sullen look on her face, that the flat wasn't good but what you'd expect for just £650/month. Incredibly unprofessional from start to finish and quite rude actually. The flats stank of cannabis as soon as you entered the shared corridor. It was dark and depressing with damaged doors to some flats and a smell of urine added to the mix. It was worse than a prison. I wouldn't even want my dog living there let alone human beings and to suggest, well what do you expect for the price left us speechless.

Reply from agent

Unfortunately your story is very different to that of my member of staff who has worked for me for some years and has never been anything but honest about any failings she may have. You wee described as rude and expected something far better than you were going to get at your exceptionally low budget for Welwyn Garden City. I am more than happy to take negative feedback where it is warranted and fair but I belive your feedback was neither.

Contact details
Sales Phone:

01707 339146

Lettings Phone:

01707 339146

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 17:00
Address

3 Bridge Road, Fretherne Road, Welwyn Garden City, AL8 6UN, UK, AL8

Our professional team members are experts in the local property market and are here to help you with your sale or let, every step of the way. We’ve been working in Welwyn Garden City for over 30 years, and we’re a real part of the local community. We proudly sponsor Isabel Hospice and Welwyn Garden City Youth Hurricanes Football Team. Whether you are a first-time buyer, looking to move to a new family home where you can grow your family, perhaps you are looking to downsize, or you are an investor. Whatever your reason for purchasing or investing a new property we can help you as Country Properties have the experience and local knowledge to guide you through to fruition.

Our team

Welwyn Garden City Office

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