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Martin & Co Welwyn Garden City

A selection of reviews/testimonials by highest rating
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1.00 /5

I called their office on Monday morning, with the intention of viewing a property they are listing. My details were taken and I was promised a call back. Nothing! So I called again, to be told they were trying to contact the seller. They then emailed me to say the same thing. Now three days later, still nothing. No contact from them, on both Tuesday and Wednesday. I understand the market is slow, but how are they surviving with this total lack of service. Very poor! NINE DAYS LATER AND STILL NOTHING. ZERO CUSTOMER SERVICE THERE!

Reply from agent

Dear Paul Thank you for your comments and very sorry we could not meet your expectations on this occasion. This particular property is owned by an overseas investor and we genuinely had difficulties in gaining access for you. This is not an excuse but a reason. We are now in a position to facilitate viewings so if you wish to contact us again please do so. I will deal with you personally. Again we are very sorry that our customer service fell short. Kind regards Stephen Director

Contact details
Sales Phone:

01707 334576

Opening hours

Unknown

Address

16 Howardsgate, Welwyn Garden City, Hertfordshire, AL8 6BQ, UK, AL8

With over 29 years' experience in property and as a landlord himself, Franchise owner Stephen Dooley, opened the Martin & Co Welwyn office in 2011 and in March 2017 moved to new high profile premises, where he and his team deliver exceptional service to the community. Located in the prestigious Howardsgate, the multi award winning team* at Martin & Co Welwyn specialises in property sales, corporate lettings and property management. We can include - aerial video photography, professional internal and external photographs, including video tours, floor plans and premium and featured listings on all three property portals. Martin & Co advertise your property on our 24 hour window display Touchscreen, in additional we advertise online with several of the Broadsheet Newspapers, as well as Social Media advertising on Facebook & Twitter. You can also track sales progression via our web portal and of course we will provide a very personal service. So whether you have a property for sale or a Landlord with a property to let or you are looking for a home to rent in the area, please do get in touch with a member of our dedicated team who would be delighted to help. For all property enquiries or to arrange a valuation please call Martin & Co Welwyn Garden City on 01707 334576 *WGC Business Improvement District Awards 2018 Overall Business Winner for Customer Service Excellence 2018 Winner Best Estate Agent for Customer Service 2017 Winner Best Estate Agent for Customer Service

Our team

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