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Martin & Co Welwyn Garden City

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I’ve recently started renting a property with Martin & Co, and I have been really happy with their service. In particular Katie has been very helpful and really responsive to my queries

Reply from agent

Dear Luke We are pleased you are happy with our service and thank you for your positive comments particularly regards Katie. Kind regards Stephen Dooley Principal

5.00 /5

Indi and the Lettings Team at Martin & Co are excellent! From the first time we viewed the house, to signing the lease, care throughout and receiving back our deposit, can't fault them, very friendly and helpful. Not many lettings agents make the tenants feel welcome but Martin & Co do! Thank you guys!

Reply from agent

Dear Shelley Your feedback is very much appreciated especially as the returning of a deposit can be fraught with challenges. We are delighted to hear the entire process went smoothly for you and wish you the best with your next move. Again thank you for your positive comments Kind regards Stephen Dooley Principal

5.00 /5

Recently moved to my new rented property with Martin & CO .Through out process was hassle free and smooth. All the staff members are professional in their approach and helpful. Special thanks to Katie and Ivan.

Reply from agent

Dear Yogit Thank you for your positive comments, the Lettings team are delighted to have made the move-in process so smooth for you. Kind regards Stephen Principal

5.00 /5

We have recently started renting a property from Martin & Co Welwyn Garden City. Due to Covid we couldn't come to the property to view it beforehand but they were fantastic at making sure we had all the information we needed - including a video walk through and pictures of how the previous tenant had it. Katie Evans has been wonderful at making sure everything went smoothly and keeping us in the loop at all times. After check-in she has been really proactive in helping us resolve small maintenance issues in the flat. This is a refreshing attitude from an estate agents and we look forward to the rest of our tenancy.

Reply from agent

Dear Becky A sincere thank you for your time to put together this detailed and constructive feedback. The team and especially Katie are delighted you found the whole process seamless and when issues arose they were dealt with efficiently. Kind regards Stephen Dooley Principal

5.00 /5

Just moved into a flat with martin and co. Ivan and katie were both very helpful and professional during the process of viewing and then arranging the tenancy. Any questions I had were dealt with quickly. Would recommend Martin and coPositiveResponsiveness, Professionalism

Reply from agent

Dear Derek Many thanks for you feedback, I know Katie and Ivan work well together as a team ensuring issues are dealt with quickly. We are pleased we met your expectations in this regards and delighted you would recommend Martin & Co. Kind regards Stephen Dooley Principal

5.00 /5

I have been extremely satisfied with the service Katie and the team at Martin & co have given me,Katie has been the upmost professional and dealt with any issues or concerns that I’ve had immediately,excellent servicePositiveResponsiveness, Quality, Professionalism

Reply from agent

Dear Matt Thank you for your comments about our professionalism, Katie in particular is appreciative and very pleased to have received this feedback. Once again thank you Kind regards Stephen Dooley Principal

5.00 /5

Just recently rented a property via Martin and Co, and have been really pleased with the entire process, from viewing with Ivan Ziff all the way through to picking up keys today. Katie Evans at the Welwyn office has been extremely efficient, accommodating our requests and being communicative throughout. A great start to our ongoing relationship, which really puts my mind at rest as a tenant. Thank you, Katie!PositiveResponsiveness, Professionalism

Reply from agent

Dear Rachael Your comments are greatly appreciated by the Lettings team especially Katie. We too look forward to a constructive business relationship Again thank you for your kind words Kind regards Stephen Dooley Principal

5.00 /5

A big thanks to Martin & Co and team of Welwyn Garden City, for the amazing support provided by them in finding a rental property for me. It was all a very smooth journey starting from my first call to Indi on the enquiry, then a couple of well organised viewings by Ivan and finally the support on confirmation and moving-in steps by Katie. I must especially mention the patience and support of Ivan here who had to deal with a brief lapse of decisiveness on my behalf in finalising the property. And also, eventually the handling of admin activities w.r.t the tenancy contract by Katie. I have some previous experiences on property rentals with Martin & Co in different contexts and I can undoubtedly say that you would never feel that they are biased towards a particular party. They just seem to have that perfect balance in handling the deals where both the landlord and the tenant are in a win-win situation.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Dear Sai The team here in Welwyn Garden City are really delighted to receive this review. Ivan is very experienced and can often see potential pitfalls and issues before they arise and it's often his stewardship that makes the process as seamless as it is. You are absolutely correct to say we have the right balance within the team with everyone making that collective effort. It does make a difference. Again thank you for your very constructive and positive feedback - it is much appreciated by the team Kind regards Stephen Dooley Principal

5.00 /5

Very quick, smooth process with Martin & Co. Helpful and responsive. Thanks Ivan and Katie!PositiveResponsiveness, Quality, Professionalism

Reply from agent

Thank you Steph for your positive feedback. The team are very pleased to have met your expectations regarding the move-in process. Kind regards Stephen Principal

5.00 /5

Stephen, Indi, Ivan and the team at Martin & Co have been managing one of my properties for over 10 years now - from the outset, they have been proactive in sourcing good quality tenants and are professional in quick responses to calls or emails and resolving issues in a swift manner. Indi Brown is a very supportive agent within the company who recently assisted me with a large repair that had to take place at my property - this helped a great deal to source a reliable contractor as well as coordinating access / photos etc - all of which was done on my behalf as I do not live local, alongside the covid restrictions. I would highly recommend this agent to anyone wanting to source a new property to rent or buy, as well as a landlord seeking to use a professional local agent for a reliable rental service.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Dear Vijay We have known each other on a professional basis for, as you said - over 10 years now. Meeting expectations and providing a high level of service to our clients is what we strive for and to receive this excellent review from a decade longer client is high praise, so thank you. The entire team here are very appreciative of this really positive, constructive and detailed feedback. Thank you also for recommending Martin & Co to others Landlords. Kind regards Stephen Dooley Principal

Contact details
Sales Phone:

01707 334576

Opening hours

Unknown

Address

16 Howardsgate, Welwyn Garden City, Hertfordshire, AL8 6BQ, UK, AL8

With over 29 years' experience in property and as a landlord himself, Franchise owner Stephen Dooley, opened the Martin & Co Welwyn office in 2011 and in March 2017 moved to new high profile premises, where he and his team deliver exceptional service to the community. Located in the prestigious Howardsgate, the multi award winning team* at Martin & Co Welwyn specialises in property sales, corporate lettings and property management. We can include - aerial video photography, professional internal and external photographs, including video tours, floor plans and premium and featured listings on all three property portals. Martin & Co advertise your property on our 24 hour window display Touchscreen, in additional we advertise online with several of the Broadsheet Newspapers, as well as Social Media advertising on Facebook & Twitter. You can also track sales progression via our web portal and of course we will provide a very personal service. So whether you have a property for sale or a Landlord with a property to let or you are looking for a home to rent in the area, please do get in touch with a member of our dedicated team who would be delighted to help. For all property enquiries or to arrange a valuation please call Martin & Co Welwyn Garden City on 01707 334576 *WGC Business Improvement District Awards 2018 Overall Business Winner for Customer Service Excellence 2018 Winner Best Estate Agent for Customer Service 2017 Winner Best Estate Agent for Customer Service

Our team

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