Thank you Brija for taking the time to leave a review. I am sorry that you feel that we have cheated you by raising a dispute over your deposit deductions. Unfortunately, end of tenancy negotiations are often the most contentious part of a tenancy and all parties can often come out of the experience feeling disappointed. I know that you tried your best to return the property as well as you could, but that didn't meet the obligations set out in your tenancy agreement. I can assure you that we did not profit from any of the deductions from your deposit they went straight to the landlord to cover the costs born e by him to put the property back into the condition in which it was given to you, subject to fair wear and tear.