Terrible service from Paramount. Our agent was extremely friendly and accommodating right up until we submitted our offer, then we heard nothing at all. He ignored my calls, texts, and I could only eventually get through to him by calling the front desk and asking to send a message on. Soon after we put the offer in the flat after he said we’d be sure to get it, became ‘let agreed’ on the website. Don’t waste your time with this agency. They just lie to fit their own personal quota of number of viewings/offers received then they don’t care about you anymore. They sell themselves as being different from other lettings agents but to be honest they are just worse.