We had a great experience working with Dexter on the letting side. He was very responsive, flexible, and helpful throughout the process. This was our second time looking for a place to rent in London and dealing with Dexter and Paramount was a pleasant change to many of the other bad experiences we've had. As far as the management side og Paramount we're only a short way into our tenancy, but so far the experience is positive and much better than our previous management company.