Hi ADZ L we are a little bit confused by your review and would appreciate the chance to find out more. Unfortunately the property you were interested in was let, and we contacted you to let you know as soon as we found out 4 hours before your scheduled viewing. We completely understand that it can be frustrating finding a property that might be the perfect fit, only for it to be taken. That's why we do our best to help our applicants find another option that's just as perfect - if not more so! If you are still looking for your next home, we are here for you.