Hi Anna, thanks for your review. We are a little bit confused because we've double checked our system and can see one of our consultants responded to your first enquiry straight away with a link to ask for more details. Unfortunately by the time you responded back the flat had been taken, but my colleague then asked about your preferences so we could help you in your search. We completely appreciate that the speed of the lettings market can be a challenge, and it's frustrating to find a property you love only for it to be taken by someone else. The good news is that we know of properties that will become available before they hit the market, so we can introduce you to ones that aren't visible to anyone else yet. My colleague has followed up with you on whatsapp but in the meantime if you would like us to help, please give us a call on 020 7372 0202. Until then, we wish you the very best in your search!