Honestly HEAVEN SENT after a not so great experience with previous estate agent. Reagen Bradley was a breath of fresh air, she genuinely goes out of her way to help. She takes on board any issues and is absolutely amazing in her communications ; lovely, warm and polite in her telephone manner which makes a big difference. She's obviously an asset to her company. And really put me at ease both during the end of my tenancy and in facilitating a very smooth check out. Highly recommend to anyone looking to go forward with them. It's always important to have great management and they are exactly that. Gave them a bit of stick to start with due to previous dealing with former estate agent and nevertheless she was still a star in her patience and assuring me. 10/10 Customer Service. Thankyou Reagen. Appreciate all your help.