Hi Elaheh, first I would like to sincerely assure you that our whole team is committed to a high standard of professionalism. We do our best to get to know as much as we can about you and what your perfect home looks like. We know that finding your next property is a big decision and it's important to get it right. This does mean that we'll ask a lot of questions! Unfortunately the property that you enquired about had received an offer and was in the process of coming off the market. We know that it can be frustrating when the timing isn't quite right, so if there's anything that we can do to help you in your search, we're here for you. Just give us a call at 020 7372 0202 or send an email to info@paramount-properties.co.uk.