Frank and Katie were wonderful helping us from finding the flat right to move in. We were already off to a good start when we initially came to see the flat. Frank had been very communicative in the lead up to the viewing, and was perfectly punctual (rare!). He was also very helpful when it came to making an offer and moved quickly with paper work, while keeping us up to date at every step of our offer process. This excellent communication was kept up in the lead up to the move with multiple check ins from Katie (very helpful and friendly!), during the move itself, and even after, when Frank personally reached out to check everything had gone smoothly. He efficiently dealt with some of the minor maintenance issues , leaving us feeling we are in very capable hands for the future. Thanks Paramount for everything, you've made this process very smooth and exciting rather than stressful!!