We have recently purchased a property that was advertised through Paramount. The initial negotiations were quite stressful (we had to increase our offer after our initial lower offer had already been accepted and we were also put under pressure to sign an exclusivity agreement which we refused to sign), however once this was resolved everything went smoothly and overall we were very satisfied with Paramount. Since the first viewing, Lionel has always been very professional, responsive and flexible, accommodating our busy schedules and enabling us to see the flat when it suited us. He was also extremely helpful keeping us up-to-date, chasing our solicitor when necessary and ensuring efficient communication among the various parties involved in the transaction. As first time buyers, we also much appreciated Lionel's patience and willingness to explain the process and next steps whenever we had some questions. Even after contracts were exchanged Lionel continued to provide excellent service until completion. We wouldn't hesitate to recommend Lionel at Paramount to anyone looking to buy or sell in West Hampstead. Thank you Lionel!!