I have been with Paramount Properties for over 3 years now. I recently had a troublesome situation with a flatmate and I can't praise Katie Wood high enough for the effort she went through to help resolve the situation. She was efficient, empathetic, clear and professional throughout and truly went above and beyond. Katie ensured that I understood every part of the process, making an effort to call or email and be in constant communication throughout. Her warmth, understanding and knowledge made everything so much easier. Thank you so much for being amazing Katie - it has been so appreciated!