Absolutely awful experience with this totally landlord driven renting agency. AVOID AVOID AVOID. They tried to charge us nearly £500 to clean the 3 bed apartment and charge us £450 gardening charges after the landlord re-landscaped the garden (without our agreement). We paid for our own cleaner costing which cost just over £300 and tried to claim we hadn't had it professionally cleaned so they could deduct from our deposit. Moving out of this apartment was one of the most stressful times of my life. I found Paramount to be extremely unsupportive and unprofessional. We ended up having to take our claim to the Tenancy Deposit Scheme to make a case. They ruled completely in our favour and returned us the full amount disputed. I can only imagine the positive reviews on here are from house buyers and landlords. If you are a tenant, run a mile!