We have been renting a fully-managed property with Paramount for the past few years, and our experience has been excellent! Everybody has been super responsive and professional, ranging from sales, viewings to property management (thumbs up to Tash there!), and super attentive to any issues. Everything you can expect as a tenant from a managing agency! Highly recommended.PositiveResponsiveness, Quality, Professionalism

Absolutely superb service! Paramount are by far the best property at agency I have ever dealt with. They were responsive, thorough and honest at every step of the way and seemed to truly care about us as their prospective tenants. I would highly recommend them!PositiveResponsiveness, Quality, Professionalism

We recently bought our first property with Paramount, with Lionel handling the purchase. The service we received from Lionel was faultless, he was responsive, knowledgeable and generally a pleasure to work with. I would, without a shadow of a doubt, recommend Lionel to anybody looking to buy or sell a property in the future, and look forward to working with him again.PositiveResponsiveness, Professionalism

We worked with Paramount to sell our 1 bedroom flat and they were brilliant from start to finish. Lionel was responsive, helpful and supportive throughout. He struck a great balance of looking after us and our needs but also keeping our buyer updated and informed at all times. Having bought a new house at the same time and worked with a number of different agents, Paramount where streets ahead of everyone else.PositiveResponsiveness, Professionalism

Paramount has been an extremely professional and understanding agency to work with. They appreciated my need to move down to London quickly and worked within my short timeframe. They have been great communicators and have consistently kept me updated throughout the process. I hope to continue renting with Paramount for many years to come and I would 100% recommend them to family and friends.PositiveResponsiveness, Quality, Professionalism

We recently sold our flat through Paramount and their service was simply fantastic from start to finish. The photos and video they took of the flat were quality and they focused on introducing suitable buyers rather than just high volume. Lionel was our main contact - his attention to detail was superb, he managed the process along the whole way and his dedication was relentless. By far the best agency and agent my partner and I have dealt with in West HampsteadPositiveResponsiveness, Quality, Professionalism, Value

Paramount were managing my rental property and they were absolutely fabulous, superbly responsive and efficient and very friendly. Felt like they were always going above and beyond. Hannah and Reagan were fantastic to have on my account and would recommend to use these guys again and again (2020). (2015 - Purchase of apartment) I had a great experience with Paramount, the lock out agreement was a life saver and gave me confidence the transaction would go through. Lionel was extremely helpful but also extremely diligent and keeping the process ticking along. It wouldn't have been as smooth a process without Paramount.

We sold our flat through Paramount and were very impressed with the service we received. They marketed the flat well with good photos and a video tour, which we felt helped ensure they were getting the right people through the door for viewings. Lionel was our main point of contact throughout the sale procedure and he was nothing short of amazing. He was fantastic at keeping us up to date with viewings/ feedback and seamlessly negotiated the deal we made on our flat. He played a pivotal role in ensuring our flat sale went through quickly and smoothly, acting as the conduit between the lawyers, whilst always keeping us in the loop. We would not hesitate to recommend Lionel and the team at ParamountPositiveResponsiveness, Professionalism

In short, Paramount Properties is nothing but Fantastic. I can assure both a seller and a buyer that I have had nothing but high satisfaction from Paramount Properties. I am a student who was looking to rent a property with my friend for the upcoming new term to begin in September. Unfortunately due to COVID-19, I decided to leave the UK and return to my own country which made house hunting all the more difficult. Throughout my 2-3 months looking for a place to stay I have been met with lesser than helpful agents from companies I thought would be good based on their name and high customer count. However, not being in the country and only being able to be contacted via email made things very clear to me on how certain agencies were less than useful and were not prepared to sell houses thru the pandemic. 1)I first faced issues such as poor communication, not being able to speak to someone directly sure was frustrating especially when they don’t respond to your emails. 2)Even if I weren’t overseas, I would still not want to leave my house during this difficult time and would love it if they had provided a virtual option for those who wanted to view it online. 3)With such a difficult time upon us, money is definitely a sensitive topic but no one wants to be scammed With all these being said, I never expected to have the amazing service that I received from my agent Oliver. First and formost, I would like to commend paramount for having by far the most impressive viewing page of any house i have ever seen. From all the pictures they provided(which includes the floor plan) to the video tour showing you exactly what the house is like was just great for someone wanting to know everything about thw house without being able to view it in person. {NOTE: Maybe you guys can work on your description as it was decent but nothing great} In addition to their amazing website, Oliver was just a great guy and an amazing agent. I have counted and have had a total of 70 emails with him, and I have to commend him for replying to each and every single one of them super promptly. (No body likes waiting, especially something like this where you are in a way paid for your excellent survice) Oliver was always super professional, answered all my questions with great detail and the best part replied me either immediately or so fast that I was never waiting for a response. Oliver and his colleagues such as Andrew and Madlen also provided me with excellent support throughout this process. Even though, after I signed my contract I would a similar property to mine in the same building and floor for a cheaper price, I never once felt like I was scammed as by just looking at the huge difference in marketing, you wouldn’t even know it was the same property. All in all, to both landlords and tenants, Paramount Properties is one of the best agencies I have ever dealt with and by a huge margin mind you. I cannot speak for how my tenancy will be during my 2 year stay with them but I guess youll hear about it in my next review.PositiveResponsiveness, Professionalism

We recently sold our one-bedroom flat via Paramount and cannot recommend them highly enough. They are very clear about the segment of the market they specialise in and were able to get us asking price for our property with only one viewing. All this while in the middle of the 2020 pandemic and after the initial stamp duty holiday buying frenzy. We spoke to two other agents and were starting to doubt if there was a demand for our flat. Paramount, however, let us set the listing price, worked with us on the photos and presentation and were willing to push to find the right buyers to get us asking price, while others weren’t. They are decent folk who speak to you like a normal human being. And they were responsive and helpful every step of the way. They were instrumental at the end of the process in getting an exchange and completion date locked in, after three months of persisting with a particularly tricky solicitor who represented our buyer. Leighton and Robert at Paramount were particularly outstanding people to work with. Leighton worked tirelessly right up until completion and even afterwards to ensure all parties were 100% happy.PositiveResponsiveness, Quality, Professionalism, Value