Honestly HEAVEN SENT after a not so great experience with previous estate agent. Reagen Bradley was a breath of fresh air, she genuinely goes out of her way to help. She takes on board any issues and is absolutely amazing in her communications ; lovely, warm and polite in her telephone manner which makes a big difference. She's obviously an asset to her company. And really put me at ease both during the end of my tenancy and in facilitating a very smooth check out. Highly recommend to anyone looking to go forward with them. It's always important to have great management and they are exactly that. Gave them a bit of stick to start with due to previous dealing with former estate agent and nevertheless she was still a star in her patience and assuring me. 10/10 Customer Service. Thankyou Reagen. Appreciate all your help.
I have recently rented a property with Paramount properties who have supported a refurb, sourced tenants and are now managing the property on my behalf. The support I have been given, the speed in which items are addressed and the efficiency with which everything has been done, has been excellent. Spencer has facilitated electricians, painters and handymen with speed and efficiency - all of whom have done a quality job. The attention to detail to ensure the property looked great for marketing and was spotless for the tenants was much appreciated. Tenants were found promptly. I've had good contact with the property manager, Tash, and so far I've heard nothing from the tenants which is a good sign. I would recommend paramount on the basis of the service I've received.
As an independent landlord I have used Paramount on and off for around 20 years. I recently refurbed the flat and I cannot fault the help and support of Paramount through the whole process. This has not been helped by the current Covid situation but Spencer and his team have been professional, friendly and helpful and I now have a refurbed flat and a new tenant with minimal loss of rent. I would not hesitate to recommend Paramount Properties for independent landlords.
We have worked with Paramount twice - first when buying the property seven years ago and now selling the property this year during the Covid pandemic. As buyers, we liked Lionel Stoll’s informative, calm and frank approach. He kept the purchase moving and he was always responsive to our communications. During our sale this year, Lionel has again been a great sales agent - the initial marketing of the property was done superbly and good offers flowed early. Once an offer was agreed, Lionel kept us up to date at all times and remained level-headed even when things became challenging. Lionel has guided us to a successful sale. We appreciate his and Paramount's efforts. They are highly recommended for the West Hampstead area.
Extremely good service and they respond to your queries promptly and sensibly. The team really cares about your interests and understands you, which most of the other agents can’t do! Have already recommended them over to a number of my friends who have properties in the UK. Both Spencer and Katie are great, and so are others. They really work as a team and provide seamless service to an owner who may be overwhelmed by all the procedures. Very well done and thank you!
Absolutely first class service from start to finish. Lionel was excellent - he always kept me up to date with how viewings on my property were progressing and was willing to go over and above what was required to ensure my sale proceeded as smoothly as possible. Would highly recommend Paramount - especially Lionel, a fantastic ambassador for your agency. Thank you!
Highly recommended!! They answered all my questions quickly and fully, and helped and guided me through the process with absolute professionalism. Dexter and Katie are super friendly, very committed and kept me up to date at all times. Compared to my previous experience, they made all the paperwork pain free (specially with all the Covid situation). Cheers to Paramount for being the best! I couldn’t be happier!! 😊
Main thing I’ll remember after dealing with the Paramount’s team is the Amazing customer Service ! From the viewing to the final tenancy agreement, everything was smooth and perfectly conducted. Paramount Properties has a very professional team, always available to answer my questions. I would highly recommend them ! Special thanks to Janki and Ollie !
I write as an agent, involved in a chain (on the sale of a flat), working alongside the team at Paramount (at initial stages, with Lionel Stoll; then-continued with Robert Lazarus). Very impressed with Paramount's services. Lionel's communication was extremely professional, keeping us up to date with the progress. Robert helped greatly before the exchange, working with us to accommodate in terms of various arrangements that helped the deal go through. Thank you and best wishes for further successful transactions and happy clients/buyers!
Estate agents in general in London have a pretty poor reputation, and we've experienced some first hand. BUT Paramount have been fabulous helping us with our move into a rental and sorting out teething issues. Extremely pleasant and responsive, especially our contact Tash and everyone else associated with the process. Many thanks.
150 West End Lane, West Hampstead, NW6 1SD, UK, NW6
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