All went v smoothly and we rented a v nice house through Paramount
Worked with Lionel and the team to sell my 1 bed flat. Had a great experience with them, very smooth from listing to competion. Can't recomend them enough!
Very efficient and clear process throughout from the first viewing.
It's been a really smooth process working with Oliver and Madlen. Oliver has a very chilled approach and doesn't hassle you which is great when a lot of estate agents seem to really push you and you get the sense they only care about your commission. Both Madlen and Oliver have been very responsive, available and it's been a very smooth process to signing the flat and collecting the keys. Thanks so much!
I could not view the flat physically as I was outside London, but the video tour has been helping a lot and the team called me afterwards to get my thoughts/ answer any questions I had. The team has really helped our move to be as smoothly as possible. They deliver high-quality customer services.
Dexter and Katie were very kind and friendly. They helped us make renting our first flat very easy, they took care of everything!!!! We are very happy in our new flat. Thanks for everything Paramount, Simón and Josefina.-
Lionel has been truly terrific, I cannot recommend him enough! He is professional, friendly, responsive above and beyond what I would’ve expected. He kept me in the loop on everything, responded all my questions promptly and even gave me valuable and pertinent advice when I was confused during the buying process. He has made the process feel so smooth and easy on me. The best agent I’ve interacted with by far and I can’t put in words how grateful I am for all his help. Thanks so so much, Lionel! Andreea
Honestly HEAVEN SENT after a not so great experience with previous estate agent. Reagen Bradley was a breath of fresh air, she genuinely goes out of her way to help. She takes on board any issues and is absolutely amazing in her communications ; lovely, warm and polite in her telephone manner which makes a big difference. She's obviously an asset to her company. And really put me at ease both during the end of my tenancy and in facilitating a very smooth check out. Highly recommend to anyone looking to go forward with them. It's always important to have great management and they are exactly that. Gave them a bit of stick to start with due to previous dealing with former estate agent and nevertheless she was still a star in her patience and assuring me. 10/10 Customer Service. Thankyou Reagen. Appreciate all your help.
I have recently rented a property with Paramount properties who have supported a refurb, sourced tenants and are now managing the property on my behalf. The support I have been given, the speed in which items are addressed and the efficiency with which everything has been done, has been excellent. Spencer has facilitated electricians, painters and handymen with speed and efficiency - all of whom have done a quality job. The attention to detail to ensure the property looked great for marketing and was spotless for the tenants was much appreciated. Tenants were found promptly. I've had good contact with the property manager, Tash, and so far I've heard nothing from the tenants which is a good sign. I would recommend paramount on the basis of the service I've received.
As an independent landlord I have used Paramount on and off for around 20 years. I recently refurbed the flat and I cannot fault the help and support of Paramount through the whole process. This has not been helped by the current Covid situation but Spencer and his team have been professional, friendly and helpful and I now have a refurbed flat and a new tenant with minimal loss of rent. I would not hesitate to recommend Paramount Properties for independent landlords.
150 West End Lane, West Hampstead, NW6 1SD, UK, NW6
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