I rang and asked to view a property after pleasant man left a voice mail from my enquiry saying he needed some more details and he would get me booked in to view. When I rang I was put through to a woman. She straight away asked if my house was sold and I started my house is on the market and we have offers but that we didn’t want to accept until we had viewed some property’s. I was told that I could not view until I had ‘accepted an offer’. I was also asked if I was a mortgage buyer which I said yes and was asked if I had a mortgage in principle. I stated that I had been to see a mortgage broker and know what I could afford and the woman on the phone who was particularly rude throughout the phone call said I needed to have a mortgage in principle prior to offer and before I viewed housing with Martin and Co. After discussions from my helpful mortgage advisor, he has told me that I do not need to discuss my finances prior to viewing a property or making an offer. It is totally unacceptable to be asked to show my financial position and personal details before I view a property. If anything this is a terrible way to sell properties as they have now lost a potential customer for their sellers. There was 3 houses I would have like to view but after being treated with hostility and made to feel like she didn’t believe I could afford the property I would not go near Martin & Co again. The property I asked to view has been on right move for over a month and they still turned down a potential viewing. I sold my house 24 hours later they lost a potential customer and made someone feel belittled on the phone. I suggest not selling your house with Martin and Co as they obviously do not do everything in their power to sell your house, they definitely do their sellers a disservice.NegativeProfessionalism