Really bad experience with Cooke & Co. Seen a property on a Monday, had our offer accepted the next day by the vendor after a bit of negotiating. Got a call from Claire on the Thursday to say they had sold it to someone else!! This is after Cooke & Co sent us all the requirements to get the paperwork together, we even had the Solicitor they recommended (Mincoffs) for conveyancing. The offer we put forward for the property was based on the vendor taking the property off the market, which is what was agreed. All of this after Nigel Cooke himself telling us (in the property we were buying) how they don't get involved in that type of behaviour etc... I can only describe their behaviour as being like a used car salesman. How they get away with this type of behaviour is incredible!!!
55 Park View, Whitley Bay, NE26 2TP, UK, NE26
Website:
http://www.cooke-and.co.uk/Original Coastal Specialist We are hugely passionate about the coast and decided long ago to focus our business on providing the very best service to the people of the area. As a consequence our family run Agency, established in 1992, has grown to be the largest single office Estate & Letting Agents at the North Tyneside Coast. Our passion for the area is only surpassed by our passion for exceptional service. We know that by achieving the best possible results for our clients, they will return to us and recommend us to their families and friends. Given the majority of our business comes by these routes, it’s clear that the philosophy works. In order to give the best possible service we continually invest in our staff, all of whom are highly qualified and attend regular and on going training from industry leaders in best practice including: the Guild of Professional Estate Agents and the National Association of Estate Agents. All of our valuers are licensed, accredited members of the National Association of Estate Agents and we are also members of the the Guild of Professional Estate Agents and the Property Ombudsman Scheme. Our excellence in our chosen area has been recognised by the Relocation Agent Network, the largest relocation company in the world with hundreds of partners across the country, who have selected us to represent their interests on the North Tyneside Coast.