We made an offer to rent a house through Peter Stinson and the offer was quickly accepted. Our circumstances were made known to Peter in our first phone call before our original viewing and he was fully aware that none of us were in full-time employment due to COVID-19, though we could provide UK guarantors and various references. We then went to view the property a second time in preparation of signing the pre-tenancy agreement and paying the holding deposit. The next day, Peter informed us that the landlord essentially did not read our correspondence properly and that the landlord had some further questions which he answered 'to the best of his knowledge' and the outcome of that conversation was that the landlord no longer wished to let the house to us and opted to carry on marketing the property to let. This wasted around a week of our time during a very sensitive period where we needed to find a new home before our current tenancy contract expired. We then asked Peter about his other properties and he informed us that all other landlords would have the same issues with us that this landlord did - in which case it begs the question: why didn't Peter know this when he was made fully aware of our situation during our first phone call? Do not waste your time with this letting agency.