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Tylers

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A selection of reviews/testimonials by highest rating
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1.00 /5
01.04.2017
Woeful customer service

Enquired after a property by leaving a message on voicemail, 8 hours later i had to call them and speak with a totally disinterested and unhelpful agent. Stefan i believe. In order to reinforce my interest in the property i emailed them same day wih all my details and asking questions on said property. Its now four days later and i have had no reply. Should i see another property they i am interested in on with them i will put a letter through the door to registet my interest and explain i don't wish to deal with Trylers. Just woeful customer service.

Reply from agent

Dear Keith Thank you very much for taking the time to leave feedback. We pride ourselves on giving a first rate service in everything we do, so I am really disappointed to hear about your experience and I am very sorry if we fell below our exacting levels of service on this occasion. I will have a conversation with our team to ensure that this doesn't happen again and if I could trouble you to contact me directly on either 01223 214400 or 07801 283972 I will be very happy to help with your search for a property. I look forward to hearing from you and thanks again for the feedback. Alistair Brown, MNAEA Director

Contact details

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Address

Stocks Corner , High Street, Willingham, Cambridgeshire, CB24 5ES, East of England, UK, CB24

About

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At Tylers we believe our dedication and enthusiasm for property is the main reason we’re so successful. We don’t just see four walls and a roof, we see a story. We love finding out about the history of a place, to discover how people have used it in the past and what they plan to do with it in the future. Buying and selling a home is an important emotional as well as financial commitment, which is why we go the extra mile for you. <br><br> We’ve been in business for a quarter of a century and have a significant number of clients who are so impressed with our service, they come back time and time again. We’re in business for the long haul, which means we not only want you to be confident enough to recommend us to friends and family, we aim to be your only port of call next time you need an estate agent.

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