I booked a viewing for a property the day before for 9.30am. I was told I'd be contacted to confirm this booking. I arrived for 9.30am and did not see the agent. I then had to call the company to find out that the letting agent did not want a 6 month tenancy. This was at 9.32am I should not have to contact the company to find this out! I should have been contacted the day before!