I spent nearly three months working with a well-known lettings agent trying to rent out my flat. I believed it was an attractive rental, so it was disheartening and frustrating not to see any progress. I reached out to Emily on a Friday, and she immediately made time to come over the same day, took new photos, and had viewings arranged for that weekend. By early the following week, I had a tenant lined up. Throughout the process, she kept me updated, guided me on aspects I was unfamiliar with, and made sure I felt heard and reassured. I can't recommend her highly enough—Emily is a true professional, efficient, and a breath of fresh air. Don't hesitate to use her for your letting needs. Absolute asset to the business. I didn't need to speak with anyone else in the Team but if they are half as good as Emily, then you won't be disappointed