Excellent - Friendly professional service

There are two key reasons as to why we have rated Charters 5 stars. The first is the staff. Everyone at Charters who have 'touched' our sale have been totally enthusiastic about the project - to my mind enthusiasm is the most hoped for element of any transaction and with all of the team: Elliott, Nony, Tom, Connor,Jo (Marketing); Leanne, Catherine, and others - they have all been enthusiastic, fully professional and made it easy to do business. The second reason is the communication. I know how hard internal communication is to achieve in any Company. Charters have got this cracked. As soon as any new development in the process occurs - they all seem to know about it., instantly. I imagine it's a centrally held database type system - no problem with that, but it does rely upon users updating immediately, which they are seemingly disciplined to do. In my working environment we never seemed to get this right - and we were forever lagging behind and reminding everyone to update!