Proactive and professional

Tom is polite, enthusiastic and has been more pro-active than any other estate agent we have dealt with since beginning our search for a property. He has made it his business to understand what we are looking for rather than bombarding us with irrelevant information. He maintains regular contact just to keep up to date with things in general and this has been a real distinguishing feature, as no other agent has provided this support/interest and it truly makes Tom - and Charters as a result - stand out from the crowd. A real pleasure to deal with and clearly a credit to Charters.