Very helpful in a very unhelpful chain!
Leanne was brilliant the whole way my first house purchase. We had a very difficult and slow chain that she continuously pestered on mine and the seller's request. I was kept updated all the time and felt that she really had my best interests at heart the entire time. I am a conveyancer so know the process well but Leanne chased not only my seller's solicitors but also the top of the chain's solicitors who were not helpful in the slightest and made the process up to exchange very difficult.. In my job I deal with estate agents a lot and do not always have the highest opinion of them but Leanne and Charters as a whole really impressed me and I would happily recommend and work with them in the future!
Reply from Charters: Wow, thanks Harry for sharing your personal experience! Delighted to hear that Leanne and Charters have impressed you and perhaps have also broken the mould of perception that most people have of estate agents.
We are proud to be different and if this is your first house purchase then we have set the bar nice and high for your future experiences...
We look forward to helping you move again, when you are ready! For now, enjoy your new home and thank you again for your kind words.
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