Always going the extra mile

Charters was a wonderful agent to work with. From the very beginning they encouraged a relaxed but professional relationship which made them easy to deal with. They worked all sorts of hours meaning that access was brilliant! Due to problems with the buyers, it fell through twice, however the remarking and subsequent agreements were always very quick and to our satisfaction. The sale process itself was made significantly smoother by their involvement... I'm not even convinced we would have completed at all without the considerable efforts of Charters... They ended up doing the work of at least three links in the chain!