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Martin & Co Bracknell & Wokingham

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Martin & Co Bracknell & Wokingham

A selection of reviews/testimonials by highest rating
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1.00 /5

A pathetic agency where pathetic people work. We booked a meeting online to see the flat for rent - no one knows anything, no one was interested. After we called to ask if this meeting would take place, the employee promised to call back, no one called. Two hours before the planned meeting, we are calling again to ask the same question, but after the wife introduced herself, the employee of this agency simply hung up, and despite having our two phone numbers, no one tried to contact us anymore. I strongly recommend to avoid this agency, also for people who lease their real estate in. Terribly lazy people feed on them.

review by Mateusz Trusewicz

Reply from agent

Hi Mateusz I just picked up this review from Feb 2020. On our system, 17/2/2020, there's a file note from our lettings administrator at the time " Spoke on the telephone and took details - English is not his first language so for some of the questions he has asked that his wife call back." On 19/2/2020 at 9:47am. Another email was sent to you. On 21/2/2020 we tried to call and on 24/2/2020 we noticed you left a google review. Just FYI, we received your enquiry on 17/2/2020. I understand that sometimes things do not go as we would like, and I am sorry that you feel we were not happy. The employee you spoke (from our notes) to is a very nice person, so I am surprised that you left this message. That said, there is probably more behind the matter. If you would like to contact us directly, I am happy to discuss the matter with you. Again, please accept our apologies for your experience. All the best Erica

Contact details

Sales Phone:

0118 3342389

Sales Email:

wokingham@martinco.com

Lettings Phone:

0118 3342389

Lettings Email:

wokingham@martinco.com

Opening hours

Monday-Friday: 08:30 - 18:00 Saturday: 09:00 - 16:00 Sunday: 00:00 - 00:00

Address

52 Peach Street, Wokingham, Berkshire, RG40 1XG, UK, RG40

About

Website:

https://www.martinco.com/estate-agents-and-letting-agents/branch/wokingham

Martin & Co Estate Agents are proud to serve the local area. We are part of a large listed organisation with over 700 branches in total. We are No. 2 for SALES and No. 1 for Lettings. The franchise is owned by Mike and Erica Townend. Our clients have the benefit of the professionalism of a large listed organisation with the accountability of two local dedicated business owners Owner, Erica Townend brings a wealth of experience and knowledge across property sales, lettings, management, property development, and building surveying, all gained over the last 25 years plus. We offer expert advice to our valued customers. Our team of 10 dedicated property experts are here to help with every aspect of residential property. We are dynamic and helpful, and put Customer Service at the forefront of everything we do. Please call us on 0118 334 2389 to book your appointment or call in at our iconic Wokingham Town Centre shop on 52 Peach Street.

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