To give whitegates Wolverhampton even 1 star is extremely generous. At the property we were renting on the Willenhall road we never had hot water from the day we moved in on November 19th 2016 right through to moving out on May 17th 2017. This was brought to their attention numerous times throughout our tenancy and they just sent their own contractors out who proved time and time again that they could not diagnose or fix the the problem whilst acknowledging that we had no hot water the whole time. Response times were extremely slow when we had to keep reporting the issues if they came back at all. The list of problems we had during our tenancy is far too long to mention here. Upon our final inspection where 2 minor issues were raised, Julie got aggressive when we questioned them and then took 12 days to come back with any feedback in relation to our deposit. Also, she miraculously had a much longer list of issues then, none of which were an issue when we handed back the keys 12 days earlier. I couldn't advise strongly enough for anyone and everyone to steer clear of whitegates when looking for an estate agent.