Only 5 months after servicing my boiler, it went out again on the coldest week of the year. A week later and two separate repairmen’s visits the issue has still not been resolved. Now I’m being told it may be another week before anything will be done. 2 weeks without hot water in the winter is not only unacceptable, it’s breaking the law: The Landlord and Tenant Act of 1985. Whitegates has always been slow in getting maintenance issues seen to but this is beyond the pale. Very unsatisfactory.