Why use anyone else?

Lee Russell has been our estate agent for almost a year. He actually found three buyers for our house as part of a saga that has more twists and turns and "will they / won't theys" than the Greek debt crisis! In addition we tried to buy three different houses during the process of selling our house as our purchases kept falling through. Throughout this process Lee was absolutely fantastic. He is friendly, respectful and professional and extremely responsive – replying to e-mails promptly, even those sent late into the evening. When our original purchase was falling through Lee got to work trying to rescue the deal, even communicating with our seller and other people in the chain when the selling agents proved disinterested in helping. Lee is like a dog with a bone when there is a problem and goes to great lengths to look for a solution. He managed to resurrect the deal several times at one particular point with some very impressive negotiating up and down the chain. At all times Lee kept us updated as to progress. Lee was very respectful of the fact that it was our home that we were selling and all that that meant for us as a family. Because Lee works on his own you can be assured that he deals with matter personally which we greatly valued. We have come across a few different estate agents in our time but if all estate agents were like Lee the process of buying and selling houses would be much easier. With Lee there is a refreshing lack of snake oil salesmanship. If you are looking to sell a property in Woodley we do not understand why you would even think about using someone else! We wish Lee and his business well in the future.