I can't sing Lee's praises highly enough; thank-you Lee!

The most caring, helpful & patient Estate Agent I have ever met: Some words to describe Lee: Kind. Conscientious. Genuine. Full of integrity. Honest. Open. Transparent. Affable. Patient. Trustworthy. Diligent. I honestly don’t know where to start with this review as it is hard to articulate my gratitude to Lee for all his efforts, or to adequately do justice in describing the 5*/A* service he provides. In the past, I have been accused of being naive, because I always think the best of people and am then often let down/left disappointed later on. This was not the case with Lee; he restored my faith in the Service Industry and is living proof that there are still people in existence for whom the client and their needs come first, work does not finish at 5PM and that if there is a problem that needs to be resolved, immediately solve it yourself if you can, even if it isn’t your responsibility. I had a dream … a certain type of house on a particular road with certain features. I found that house and was sure it was out of my reach, but then I met Lee and I dared to hope that my long-held wish could actually become reality. Then, much like a Disney production, Lee genuinely worked magic … and voila – I’m living my dream. Lee has a heart of gold and nothing is too much trouble for him. Available practically 24/7, even when on holiday, he’s like a wise Father that holds your hand along an uncertain road, patiently absorbing and coping with your panics/worries/stresses, gently allaying your fears and working tirelessly to ensure your wants and needs are met. I always enjoyed speaking with him and remained confident and secure in the knowledge that he understood my needs perfectly, that he was acting in my best interests and that he wouldn’t let me down. I was really impressed with Lee from the outset. Despite the short notice first thing on a Saturday morning (I came across my dream house the night before) and having a full schedule of viewings, he was sensitive to my pleading and somehow squeezed me in. I am certain that any other Agent would have turned me away and I would have missed out for sure, but Lee massively put himself out to accommodate my last minute call. I fell in love with the house straight away and as any lady will understand, I was desperate to have the house at any cost. That said, I knew I would be up against stiff competition and as a first time buyer without a Mortgage or Solicitor in place, it was going to take someone very special to pull this off for me. Going only on my word and his gut, Lee sprang into action and to cut this long story short, he put me in touch with like-minded people to help me and despite the inevitable twists and turns, ups and downs, delays and surprises, Lee was with me every step of the way and got me that house. All this effort when he could have sold the house one hundred times over and I was only a prospective buyer! I have no idea how he handles the emotional rollercoasters that seem to be a mandatory part of purchasing property, but he acts with true professionalism. Since the business is his own, you get a first class service which I very much doubt you could find anywhere else. I can never thank Lee properly for everything he has done for me, and I genuinely feel that I will always be in his debt. Therefore, my hope is that this review serves as a small token of thanks, that many people will read it and get to experience first-hand Lee’s truly exceptional service for themselves; you are guaranteed to be treated as a human being, not a number or a £ sign, a quality that is becoming increasingly scarce. If you are a buyer, Lee’s service of bringing the keys to your new home to you (as opposed to having to go to his office) is a lovely touch. Thank-you multiplied by infinity Lee!