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Mark Buchanan Property Group - Powered by eXp

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I should have done this a while ago {sorry Mark!) but we bought a house that Mark was marketing and hit a few problems with things like boundary issues. I can honestly say that without Mark's help the deal would not have gone through. I worked in real estate for over thirty years and dealt with estate agents all over the country with very mixed results. In all that time the only agent who has genuinely impressed me is Mark. He pulled together the people and resources we needed to sort out the obstacles to the deal going through in a way that we just couldn't as we were relocating from the south east to Cumbria so had no local contacts. Mark did what the best agents should, he found solutions. He didn't put on the hard sell to try to force me to accept something I didn't't feel comfortable with. Instead he worked with me to get me to where I wanted to be. It shouldn't be so rare but it is so I can't recommend Mark highly enough. By head and shoulders the best agent I have ever dealt with.

Reply from agent

Thank you so much for your kind words. It certainly wasn’t the easiest of sales but one thing that I pride myself on is trying to make it as stress free as possible and finding solutions. I hope you’re all settled in ok and enjoying the new home.

5.00 /5

Mark and Julie have been fantastic throughout the whole sale process. Great communication. We can't recommend them enough! Thanks for everything guys 😁 …

Reply from agent

Thanks Nath. It was great to be a be able to play a part in helping you move to a new home. Hopefully it’s not long before your purchase completes. 😊

5.00 /5
12.09.2023

Can't recommend Mark and Julie enough as they make the whole process simple from start to finish. We sold our house within two days of it coming to the market and their communication was excellent throughout. Thank you 😊

5.00 /5

My brother and I would highly recommend Mark and his team. Mark was professional from the first meeting we had with him. He explained clearly to us his marketing strategy for selling our parents bungalow, which gave us great piece of mind. We live a long distance away but Mark was always available to answer our questions and offer valuable advice when we needed it. He marketed our parents property in a highly professional way with great photographs and a virtual video that really helped to sell the bungalow. He kept us up to date with any viewings and guided us through the whole process with his knowledge and experience. We couldn’t have asked for a better estate agent to work on our behalf. We would definitely recommend Mark and his team to anyone who is selling or buying a property. Thank you Mark and Julie.

Reply from agent

Thanks Carol. We’ve dealt with the sale of lots of parents properties. It’s never easy, due to the emotions involved, but we always try to make it as easy as possible. We had a great result and I’m pleased that we were able to get things moved quickly for you. Thank you for letting us help with it. Mark

5.00 /5
09.09.2023
House sale

Mark and Julie were lovely to work with! Always available when needed. They took care of our viewings as we were not always available which was a big help! They were very professional and were there to answer any questions. We would like to say thank you to all of their work family involved in helping us achieve our forever home. We would highly recommend them to anyone.

5.00 /5
09.09.2023
Fantastic

From the beginning of our journey with mark and the team we were well looked after. He provides a thorough and professional service. Ensuring to make regular contact with many updates. Both mark and Julie are super easy to talk to and always very helpful. They always did their best to ensure things ran as smooth as possible for us and they made the whole process of selling and buying a property as easy and stress free as possible. I would definitely recommend!! Thank you :)

5.00 /5

My sister and I would like to say thank you to Mark and his team for providing a highly professional service when we were selling our property. His marketing strategies were outstanding, which resulted in a number of viewings and a quick sale of the bungalow. Throughout the process, Mark was always available (even out of office hours) to answer questions, give advice and support. He kept us informed throughout the selling process and nothing was too much trouble for him. We would highly recommend Mark to anyone who is selling their property.

Reply from agent

Aw thank you Hilary. It was a pleasure to be able to help Gillian and yourself with the sale of the bungalow. 😊

5.00 /5

We recently bought our first house through Mark & Julie and they have honestly been amazing from start to finish! We were also relocating from a far distance and they were so accommodating with viewings and picking up keys etc. Communication was always excellent with quick response times and good advice when needed. Would highly recommend to anyone buying or selling. Thank you so much for helping us find our dream home! 😊

Reply from agent

Thank you so much Mary. We were thrilled to be able to be able to help you purchase your first home. I hope you and Leigh both get settled in ok. 😊

5.00 /5

Posting on behalf of my parents: Excellent service from Mark - with us all the way through a longer than hoped for journey, with sound advice and help when needed. His presentation of the property was excellent and attracted lots of interest. He also pitched the price exactly right for the property, location and the market which generated immediate offers. We would recommend Mark to anyone wishing to sell their property.

Reply from agent

Thank you so much for your kind words, Laura! We are so pleased to have provided your parents with the excellent service they deserved, and that we were able to successfully negotiate an offer at the right price. It was a pleasure to help them 😊

5.00 /5
23.07.2023
Great service, highly recommend

Excellent service from Mark - with us all the way through a longer than hoped for journey, with sound advice and help when needed. His presentation of the property was excellent and attracted lots of interest. He also pitched the price exactly right for the property, location and the market which generated immediate offers. We would recommend Mark to anyone wishing to sell their property.

Reply from agent

Thank you for your kind words, Linda! We're so pleased that we were able to assist you throughout the process and help to secure a successful sale. We strive to provide the best service possible and we're glad that we were able to do that for you. 😊

Contact details
Sales Phone:

07886 486026

Lettings Phone:

07886 486026

Lettings Email:

mark.buchanan@exp.uk.com

Opening hours

Unknown

Address

33 Banklands, Workington, CA14 3EU , UK, CA14

About me... I'm Mark Buchanan, husband to Julie and dad to our three boys, Jack, Bailey and Morgan. Born and raised in Cumbria, I have spent most of my life living in Workington and have worked across the entire county. I first started working in property in 2012 dealing with lettings in social housing before moving on to residential sales and lettings. Since then, I have valued and sold hundreds of properties across West Cumbria and Carlisle, working for both excellent local independent agents and also the largest estate agency name in the UK, Purplebricks, where I amassed over 100 5* Feefo and Trustpilot reviews from happy customers. Over the past few years I've appeared on numerous episodes of Homes Under The Hammer, covering properties from Beckermet through to Carlisle. When we opened our doors in 2020, we never wanted to be the biggest agent, but to provide the best marketing and the best service to our clients. The same is still true today, which is why we receive such amazing feedback from our clients, with well in excess of 150 5-star reviews. Whether you're buying or selling a home, it can often be a stressful process. Our aim is to try and relieve some of that stress by offering a personal service outside of the usual office hours of 9-5. That's why we're available to our clients 7 days a week, on a more personal, 1-2-1 basis. All of our personal property experts are highly experienced and have the same passion to provide an outstanding level of service to you. By providing brilliant marketing and utilising social media, we help to get the best possible price for a property and in the shortest time.

Our team

Mark Buchanan

Property Ombudsman Sales
rightmove
Zoopla
Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate

No awards information available

Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate

No awards information available