Absolute criminals. Companies like this should not be trading. They tried to scam us out of our deposit by charging extortionate fees for issues that were on the inventory when we moved in. We also found lots of other issues like cigarette burns and stains in carpets and asked for them to be updated onto the inventory and they never did so when we moved out they tried to charge us for those also. Only way we got out of it was by the fact that they did not have evidence to prove it. They were rude and unprofessional on many occasions. When we moved in they used an outside company to do the inventory and they did the checkout in house when we moved out. Had a broken fire alarm and they were not interested. Kids were knocking flag stones off the garden wall with footballs and they told us we would have to prove they did it or we would be liable for the cost of repair. Whatever you do rent your property elsewhere. Enjoy your feedback Northwood 👍got what you deserve 👌