AVOID AT ALL COST. Rented a flat through them, when I reported about walls being covered in mould it took 6 weeks before anyone took any notice and came and had a look. The only reason they then allowed myself and my partner to rent a different property through them and leave our tenancy early was because environmental health were involved as they weren’t doing anything to help. The place was a health hazard! They are now trying to say we left the flat in a bad way, but we left it to best of our capabilities due to the mould on the walls. They are asking us to go back and clean the flat, but as I’ve told them myself and my partner are self isolating and can’t due to following the government guidelines regarding covid-19. Apparently that’s not a good enough answer and are now trying to take £200 of our deposit away to cover cost, this is not fair considering we can’t clean that flat at present!! They don’t care about you, they only care about the money they make, they lie (as bad originally said we could get all of our deposit back) and are untrustworthy. The way we have and are still being treated is an absolute shambles. Will be telling everyone to avoid this lettings agency so they don’t have to go through the stress we have!!!