Excellent service from Maryanne and her team

Me and my partner had a very enjoyable 2 year let with Northwoods York. For any perspective tenants, rest assured that if your property is managed by Northwoods you will be looked after. Big praise to the team who are all a friendly, polite bunch. They always appear happy to help or advise in any matter. The online maintenance report service is very well created, making any repairs easy to report and keep track of.

Installation of new boiler

Donna Barnes of Northwood informed me that the boiler at the house I am renting out through Northwood had broken down and needed replacing. She kept me fully informed of events, sought out the best deal and was polite, courteous, fair and efficient.

Northwood are managing the rental of our house and have kept us up to speed with everything and as novices it's much appreciated.

…

I cannot praise the Northwood team too highly. Excellent all round service.

The Northwood lettings team administered our property tenancy with professionalism and real attention to detail giving peace of mind that the property was being properly looked after. They found excellent tenants every time we had a vacancy. Their sales department is equally reliable. They found a buyer quickly at a price we were happy with and organised all aspects of the sales process. Highly recommended!

Excellent leve of customer service throughout the process

I can't speak highly enough of Catrina and the Northwood team in York. Having used all their services (guaranteed rent, managed property and finally the sales) they made life incredibly easy. Living abroad and in a remote location would have made the process very stressful but Catrina managed every aspect of the move, communicated brilliantly and dealt with some complicated issues with a level of reasurrance that made the whole deal very straight forward. I would not hesitate in using them in the future for any aspect of property management.

Staff were excellent at managing our house when we were abroad and brilliant when we came to sell it. Catrina needs a special mention for service beyond the call when dealing with someone like me! Thanks to you all...

Professional service

The team who works there acting entirely professionally and in helpful and courteous manners. From the moment you walk through the office door they make you feel very special. I would strongly recommend them to anyone. The branch manager Catrina Merrigan its extremely knowledgeable, informative and loyalty.

Honesty and integrety

My Company deal with gas and electrical safety and compliance, We have contracted for Northwood York for many years . Adam is in my opinion the ultimate professional. He is honest committed and has exceptional integrity . Adam, Catrina and their team run Northwood York in a smooth and competent way . They all have a vast amount of knowledge of the sales and rental market. They deal with gas and electrical safety compliance for the properties in their care punctually and correctly at all times . I cannot praise the whole team enough .