They were professional at running the property but could be more meticulous when advertising in even simple ways such as signs in windows.
Initially a great agency to work with. They sped us through the application process and were very kind and easily contacted throughout. However if you requested anything for the flat in your application you can be assured it won’t be fulfilled. It’s taken over a month since moving in for anything to be done regarding missing appliances and also a safety hazard below the flat. Although we understand they are not fully at fault and it lies mostly with the landlord, as an agency they should take more initiative ensuring their tenants are taken care of rather than us having to chase them up and remind them each week to carry out what was requested before we paid deposit. Although this may be an anomaly for Belvoir Aberdeen, be cautious.
Review of Belvoir Aberdeen and Property at 4B Trinity Lane, Aberdeen I lived at the property managed by Belvoir Aberdeen, located at 4B Trinity Lane, from August 2024 to December 2024. At first, the property appeared better than expected compared to the online images. It was mostly renovated, fully furnished, and seemed ideal. However, my experience during my tenancy was deeply concerning and requires attention. Surveillance Without Consent: I discovered that cameras had been installed inside the property, excluding the storage room. This is a serious breach of privacy and is unlawful under UK surveillance and tenant rights laws. The presence of cameras violated my reasonable expectation of privacy within my home and caused significant distress. Health and Safety Hazards: There were multiple incidents that jeopardized my safety and well-being. The water supply was compromised due to an upstairs neighbor’s property issues, including a large hole that led to water contamination. Additionally, the power supply, including water heating, was intermittently turned off, creating further hardship. Illicit Coercion and Abuse: During my tenancy, I was subjected to disturbing incidents involving my neighbor, who coerced me into using substances such as marijuana and Xanax, under circumstances I believe were orchestrated. This has raised serious concerns about the safety and integrity of the living environment provided by Belvoir Aberdeen. Invasion of Privacy and Monitoring: I became aware that my mobile phone and personal activities were being monitored. Incidents included individuals knowing specific details about my private conversations and actions within the flat. For example, individuals across the street appeared to observe my activities, and my phone number became public knowledge without my consent. Key Denial and Financial Coercion: Despite multiple requests, I was not provided with my own set of keys. This created unnecessary dependency and vulnerability. Moreover, the company ceased collecting rent during my stay, which I believe was a calculated effort to exert control over my situation. This led to severe stress, malnutrition, and low blood pressure as I struggled to maintain basic living standards. Harassment and Legal Violations: My partner and I were subjected to surveillance of our private interactions, including intimate moments and personal conversations. Additionally, attempts to report these incidents, such as financial discrepancies with my bank, were obstructed. These actions constitute serious breaches of tenant rights, privacy laws, and human dignity. While I acknowledge that rent arrears have accrued, squatter’s rights and legal protections require landlords to address such issues through the appropriate legal channels rather than engaging in unlawful practices. I intend to bring these matters to the attention of the Magistrates’ Court, as the cumulative actions of Belvoir Aberdeen and associated individuals are not only unethical but also illegal under UK law. Tenants deserve to feel safe, respected, and protected in their homes. I hope this review serves as a call for accountability and improvement in the practices of Belvoir Aberdeen
Review of Belvoir Aberdeen and Property at 4B Trinity Lane, Aberdeen I lived at the property managed by Belvoir Aberdeen, located at 4B Trinity Lane, from August 2024 to December 2024. At first, the property appeared better than expected compared to the online images. It was mostly renovated, fully furnished, and seemed ideal. However, my experience during my tenancy was deeply concerning and requires attention. Surveillance Without Consent: I discovered that cameras had been installed inside the property, excluding the storage room. This is a serious breach of privacy and is unlawful under UK surveillance and tenant rights laws. The presence of cameras violated my reasonable expectation of privacy within my home and caused significant distress. Health and Safety Hazards: There were multiple incidents that jeopardized my safety and well-being. The water supply was compromised due to an upstairs neighbor’s property issues, including a large hole that led to water contamination. Additionally, the power supply, including water heating, was intermittently turned off, creating further hardship. Illicit Coercion and Abuse: During my tenancy, I was subjected to disturbing incidents involving my neighbor, who coerced me into using substances such as marijuana and Xanax, under circumstances I believe were orchestrated. This has raised serious concerns about the safety and integrity of the living environment provided by Belvoir Aberdeen. Invasion of Privacy and Monitoring: I became aware that my mobile phone and personal activities were being monitored. Incidents included individuals knowing specific details about my private conversations and actions within the flat. For example, individuals across the street appeared to observe my activities, and my phone number became public knowledge without my consent. Key Denial and Financial Coercion: Despite multiple requests, I was not provided with my own set of keys. This created unnecessary dependency and vulnerability. Moreover, the company ceased collecting rent during my stay, which I believe was a calculated effort to exert control over my situation. This led to severe stress, malnutrition, and low blood pressure as I struggled to maintain basic living standards. Harassment and Legal Violations: My partner and I were subjected to surveillance of our private interactions, including intimate moments and personal conversations. Additionally, attempts to report these incidents, such as financial discrepancies with my bank, were obstructed. These actions constitute serious breaches of tenant rights, privacy laws, and human dignity. While I acknowledge that rent arrears have accrued, squatter’s rights and legal protections require landlords to address such issues through the appropriate legal channels rather than engaging in unlawful practices. I intend to bring these matters to the attention of the Magistrates’ Court, as the cumulative actions of Belvoir Aberdeen and associated individuals are not only unethical but also illegal under UK law. Tenants deserve to feel safe, respected, and protected in their homes. I hope this review serves as a call for accountability and improvement in the practices of Belvoir Aberdeen
Customer service was poor and there was no coordination whstsoever of dealings.
Lazy workers, never on time to appointments if they even bothered to call and cancel. Lied about how clean the apartment was and left us with black on us from the surfaces. Workers were unprofessional constantly and didn’t care.
avoid x3
Got misgendered on the phone. Was asked if I was David. Deeply upsetting.
My daughter has been left without hot running water for over a month, but Belvoir didn't deem this an emergency. Having to pay to go to a gym or swimming so they can get a hot shower. Just unacceptable..
24 Rosemount Place, Aberdeen, AB25 2XU, UK, AB25
Website:
http://belvoir.co.ukAt Belvoir Aberdeen, we take immense pride in being the cornerstone of real estate expertise in Aberdeen, Scotland. With a rich legacy and a dedicated commitment to serving our clients, we stand as your premier choice for all matters concerning property sales, purchases, lettings, and management in this vibrant city. Our Commitment: Dedicated to exceeding expectations, our agency is founded on the principles of integrity, transparency, and unparalleled service. We understand that every property transaction, whether buying, selling, or renting, represents a significant milestone in our clients’ lives. As such, we approach each interaction with the utmost professionalism and a personalized touch, ensuring a seamless and stress-free experience. Local Expertise: With a team of seasoned professionals deeply rooted in the Aberdeen community, we possess an intricate understanding of the local real estate landscape. Our in-depth knowledge of the area’s neighbourhoods, market trends, and property values empowers us to guide our clients towards making informed decisions, tailored to their unique needs and preferences. Comprehensive Services: Whether you’re seeking to sell your property, find your dream home, or looking for a reliable partner to manage your rental investments, our range of comprehensive services is designed to cater to all your real estate requirements. From valuations and viewings to negotiations and property management, we handle every aspect with diligence and expertise. Client-Centric Approach: At Belvoir Aberdeen, our clients are at the heart of everything we do. We prioritize building long-term relationships based on trust, professionalism, and exceptional customer service. Understanding that each client is distinct, we customize our approach, ensuring a tailored experience that meets and exceeds expectations. Explore Our Portfolio: We invite you to explore our extensive portfolio of properties, showcasing a diverse range of homes, apartments, and investment opportunities in Aberdeen and its surrounding areas. Whether you’re a first-time buyer, a seasoned investor, or a tenant in search of the perfect home, our listings are curated to match various preferences and budgets. Contact Us: Should you seek guidance, advice, or wish to initiate a property transaction, our team of experts is readily available to assist. Feel free to reach out for a consultation or to discuss your specific real estate needs. We’re dedicated to helping you achieve your property aspirations in Aberdeen. Welcome to Belvoir Aberdeen, your trusted partner in Aberdeen’s real estate journey. Let us guide you towards your property goals and exceed your expectations every step of the way.
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