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Martin & Co Aberdeen

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Communication with Kelly Kennedy was professional and efficient. She kept me informed and was very knowledge during the home tour/showing. I would not hesitate to recommend Martin & Co. Written on behalf of my wife - Jennifer Thomson Forbes

Reply from agent

Hi Jennifer and Neil. Thank you for your feedback. We are getting close to your move in date. We will aim at servicing you to the highest standard throughout the application and completion process. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen

5.00 /5

My experience with Martin & Co has been pleasant thus far. It was very easy to reach out to the agents during opening hours and I was helped tremendously by Kevin who had helped me change the viewing date/times for a few times in order to suit my day's agenda. I was met by Kelly Kennedy who has an approachable personality for the viewing. She was very willing to answer the enquiries that I've had in mind. As a student, renting a property can be very daunting. This however was slightly dissolved by the reassurance that the agents will be guiding me with the matters that I may need to know. Thank you so much for the pleasant experience.

Reply from agent

Hi Ili. Thanks for your positive note. Your studies are your priority, thus please keep relying on us to look after all your accommodation needs. Delighted to see that Kelly and Kevin have made the moving in process as simple and clear as it can be. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5.00 /5

My experience with Marin & Co Aberdeen has been perfect especially Kevin Barr. He has consistently responded to ANY questions i have had (as an international student moving to aberdeen for th first time I have a lot of question), he has been patient when i pop in to the office, he is always available on the phone and follows up after every complaint. I could not recommend Martin & Co and Kevin Barr more. They are very kind and will help you through every step of the process.

Reply from agent

Hi Anushka. Thanks for your comments. Believe it or not, as Kevin was serving you he was also studying for his SafeAgent qualification, which he finally received last week. So now we are even better prepared to serving you further. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5.00 /5

I'm a student and was looking to rent my first flat in Aberdeen. Kelly Kennedy was very friendly and super helpful and helped me view a flat online due to not being in Aberdeen at the moment and I later placed a deposit down and secured my tenancy with the help of my agent Stephen Barr who has been incredibly helpful and efficient. Thanks again, looking forward to moving in.

Reply from agent

Hi Cameron. Thank you for your comments. Stephen Barr and Kelly made a really good team when it comes to show the property, complete all the checks and paperwork, and moving you in at your convenience. Now that you're settled, please let us know if we can help you further with your property. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5.00 /5

Myself and my friend are renting our first ever flat (we are first-year students) and our experience with Martin and Co so far has been excellent! Everyone has been so patient and helpful with answering our questions, and they have been polite and responsive always. We viewed the flat with Kelly Kennedy, and we both thought she was great - she was friendly, approachable, punctual and let us view the flat at our own pace. Would definitely recommend Martin and Co!

Reply from agent

Hi Erin. Thanks for your kind note. It's all about having a holistic approach as you know better than us! Please let us know how we can improve our services further as matters progress. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5.00 /5

My partner and I have been looking for a first flat for the past month and can say with 100% certainty that the quality of service we received from Kelly Kennedy during our viewing was of the highest standard that we have come across. Kelly was very helpful, informative, and most of all, friendly. We both highly recommend Martin & Co to anyone searching for a flat for these reasons!

Reply from agent

Hi Keiren. Thanks for positive feedback and kind words for Kelly. She's really is the start of the team when it comes to showing properties and listening to customer specific needs. We look forward to serving you further. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5.00 /5

I rent out my Aberdeen flat via Martin & Co and have been impressed by the high standards of the property management team. My property manager, Kevin Barr, is excellent - extremely responsive, very professional, and a pleasure to deal with. As an absent landlord I feel reassured that my property is in safe hands, and that any issues will be dealt with swiftly.

Reply from agent

Hi Lorna. Thanks a lot for your kind words to Kevin. Kevin has become a real leader as a customer service in our office. Whether landlords need great communication to get a good picture of where their property is, or tenants need reassurance that any issue is going to be dealt with promptly, he's there to help our customers. Please let me know if we can do anything else for you. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5.00 /5

My property had been on market for sale for about 3 years, little visits and no offer/bid at all from Aberdeen market. During a year our previous estate angent made no contact with us except an email at the beginning of a year to suggest us to drop further the sale price. Recently we decided to try to rent it out. After Googled/searched online I found Martin & Co Aberdeen was rated high from hundreds of reviews, compared with other agents which may have votes from dozens of customers. I left a message at Martin & Co website and soon Maxine reached out to me. During viewing the property, Maxine introduced the legal requirements to rent out a property, e.g. to register as landlord and the safety tests/certificates. But what impressed me most was Maxine's professional view into Aberdeen rental market, and her understandings for its future. All of these observations were supported by data. Following Maxine's expertise, some customized changes were made in the property to suit the needs of people. Then Juliet took over and started to take care of my property, guided all the necessary checks & certificates, and managed the view from potential tetant. It was to my great surprise that Juliet informed me the property had been rented out after the 1st view within 1 week after the property was put online! During all the communications Juliet showed her an enthusiasm for caring the landlord, the tenant and the property, answered all my questions even it may not be related to the current tenancy, bridged the distance between my tenant and me and made us understand each other better, you could naturally feel that professionalism only comes from years' endeavor to reach a higher standard. From Maxine and Juliet I can see Martin & Co. Aberdeen is a great professional team with great enthusiasm. They know the value of my property more than me, they are confident at what they believe. They are helpful, patient and kind, they spread their positiveness to people around them. Thank you.

Reply from agent

Hi Huibin, Thanks a lot for your extremely thorough review. I'm delighted to read that you're happy with our service. We are here to serve you. And the team has just done that (and this is just the beginning). I'm grateful to have such a dedicated and professional team at Martin & Co Aberdeen. They really take ownership of the task in hand, look after the details and deliver. Prompt and accurate communication (verbal followed by written confirmation) is key to keep all parties involved in the loop. We have Standard Operating Procedures and checklists in place (something I inherited from my previous experience in the aviation industry), to keep human error at bay. But what is most important is the caring attitude and pride that the team have. That will create a long term positive experience to you, our customer, which in turn will confirm that we are doing the right thing. At some point the sales market in Aberdeen will fully recover, and at the time we'll advise you that is the moment to change from the letting strategy to sales, so that you maximise the return of your asset. In the meantime we'll look after you, your tenant and your property. I look forward to serving you further. Kind regards, Eduardo Prato Director Martin & Co Aberdeen

5.00 /5

My experience with Martin & Co Aberdeen was a really good one. In the process of ensuring our documentation for the property, Kevin Barr attend to all our questions very nicely and was always asking if he could be of more help. I am very satisfied with the service I received from Kevin. Ayoade

5.00 /5
22.02.2023

I was shown a beautiful property by Kelly Kennedy who was brilliant. Very friendly, very professional and really helpful. I was very impressed overall. Thank you Kelly.

Reply from agent

Thank you so much, Gemma! It was a pleasure meeting you and feel free to reach out any time in the future!

Contact details
Sales Phone:

01224 636500

Opening hours

Unknown

Address

123-125 Rosemount Place, Aberdeen, AB25 2YH, UK, AB25

Servicing landlords with well-presented properties only. No compromise. Our business is tailored for high quality long-term tenancies. We thrive on the business of landlords and tenants with high expectation. We serve tenants in a way that they are delighted to remain in your property for the years to come. Thanks to our nationally recognised brand Martin & Co are able to attract discerning tenants for Aberdeen properties... no matter where they are property hunting from. Potential tenants can deep into 360° Virtual Interactive Tours, which dramatically improve the initial search experience and lead to faster and better quality tenancies. Landlords can benefit from our 'Manage and Protect' service which guarantees the rent and protect their legal position, among many other benefits. We are really confident and passionate about what we do. We command a very strong position in the letting arena in Aberdeen. Managing and letting properties is our business, but building long term relationship with our landlords and tenants is our passion.

Our team

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