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Hodders

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

This agent will do anything to gain a property let. Their staff lie to perspective tenants and Landlords alike. The tenant will be promised anything to sign an agreement without this being agreed by the Landlord. I unfortunately chose them to manage my property and it has been a complete nightmare. Now trying to cancel the agreement and being threatened with legal action. Whether you are a Tenant or Landlord stay well away !!!

Reply from agent

Dear Brian. I'm very sorry to hear this and I wonder if you could email me details about what happened so that I can investigate for you? We strive to provide a truly excellent customer experience and so it is vital we find out what's happened here and try to resolve any issues. Kind regards, Tracey Baldwin Marketing and Operations Director

1.00 /5

if i could leave NO star i would, i rented a house off them for 3 years and to say they did nothing the house or to help when there issue is an understatement, they even let themselves in the house to rip up the kitchen floor and left me without a kitchen floor for months... would never use them again or recommend them to anybody.... worse estate agent in the whole area... be warned......

1.00 /5
09.05.2017

I have had numerous issues since I moved into my property. Nothing has been resolved and now it's been 4 months. The customer service has been appalling, with no valid action points or responses, and been missold the property. After speaking to numerous members - Matt, josh, Kate, and now the lettings director Andrew I still have no hot water or heating. Absolutely shocking and disgusted in Hodders. It is disgusting behaviour, I feel once I have signed the contract and paid the money they don't give a damn crap about their customers. I do not recommend them at all. Awful.

1.00 /5
20.05.2016

We completed on our new purchase with Hodders Egham recently,. So the service we have got is extremely rubbish, Unprofessional staff with lots of lies. Mr Curtis followed us swearing until the door body language was saying ready to fight. Feel sorry for the director for keeping staff like him in the business. Curtis is extremely rude person with aggressive nature Also requesting you to think twice before choosing them for any business ,Aggressive staff avoid Mr Curtis

1.00 /5
20.05.2016

We completed on our new purchase with Hodders Egham yesterday, We have been dealing with Curtis and Harry.This our second home and were assured by the agents that the house will be cleaned to a satisfactory standard. However house provided by me in complete mess. I was promised by the agents that the vendor will out by 3.30pm but vendor did not vacate till 8pm, we were standing outside our new home from 3pm to 8 pm with my 18 month baby Also estate agent never bother to come at the property to hand over the key to check any issue. we had to go to his office for key collection while vendor was in the property. During the sales process I was given gentleman promise by Mr Curtis that you will get clean house.When I asked him house is full of CAT litter smell ..where is gentleman promise gone.His answer was extremely rude...we had bit of discussion he asked me to leave the office. Mr Harry handed the key but vendor was still in the property trying remove their stuff...Mr Curtis followed us swearing until the door body language was saying ready to fight. Feel sorry for the director for keeping staff like him in the business. Curtis is extremely rude person with aggressive nature. So the service we have got is extremely rubbish, Unprofessional staff with lots of lies. Would never use again and will certainly circulate my experience far and wide. Also requesting you to think twice before choosing them for any business.

1.00 /5
29.03.2016

As a tenant I have made calls over issues since January, empty promises of return calls which never happen. Lies are plentiful, excuses free flowing, responsibility varies from lip service at best to non existent. Promises of change but it's never going to happen. Arrogant to the extreme

Reply from agent

Dear Mr Rees, I can assure this is not the case. Until your comment on facebook today I was not aware of any issues, since receiving your review I addressed the situation direct with Paul Rodgers (Director) and he understood that you and Chris Page had…See more

1.00 /5
12.03.2014

Absolute rubbish service.. Unprofessional staff who lie and only protect the interests of their greedy landlords. If you have an endless pot of money Hodders will bend over backwards. Would never use again and will certainly circulate my experience far and wide.

Reply from agent

Hi Elaine, I understand from speaking to Matthew the lettings manager there was an issue with our client not accepting a dog and then changing his mind by which point your notice had been retracted. As a director of Hodders we take your comments very seriously if you would like to liaise with me personally then my email is : cpage@hodders.net

1.00 /5
21.12.2013
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126 Station Road, Addlestone, Surrey, KT15 2BQ, South East, UK, KT15

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