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Ryder and Dutton

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5
4.00 /5

Great service, very happy with Ryder & Dutton and Geraldine. Nothing was to much trouble and always replied promptly to my requests. Thumbs up for Ryder & Dutton.

4.00 /5

As a seller I found the staff very helpful and pleasant to talk to and kept well informed where neceffary

4.00 /5

Will highly recommend their services. I applied for mortgage through them. Everything was done very quickly. All the process was explained to me very well.

2.00 /5

Failed to provide any viewings and over promised on their capabilities.

Reply from agent

Dear Mrs. Dodd, Thank you for you review. Naturally I am disappointed to see that you felt our service was only worth two stars. At the outset we discussed a strategy designed to see if we could achieve more money for your house than another agent felt it was worth. It was agreed that we wouldn’t tie you to any contract should the strategy not work as we hoped, which is what has transpired. Although unsuccessful in finding a buyer for you, we not only delivered on the promise that we would use social media, enhanced property listings and an open day to try and sell your home, but also on our own standards, producing a full listing and helping prepare and photographing the property in anticipation of marketing to ensure the best pictures could be obtained. Of course we would like to wish you all the best in your future endeavours to sell. Kind regards, Alex

1.00 /5

Sent a request online to book a valuation and tried to call to book one several times. Safe to say if they are this hard to get hold of or get a response of when you are trying to bring them business, it fills me for no hope how they would be when trusted to sell our house. will be going elsewhere

Reply from agent

Hi Evie, thanks for taking the time to leave a review. We're sorry our services fell short of your expectations. If you'd like to discuss your experience in more detail, we invite you to send an email to reviews@ryder-dutton.co.uk. Thank you

1.00 /5

I note the vast majority of reviews are regarding mortgages or purchasing, not for rentals or sales because if this is what you need them for then really do not bother. I cannot express just how bad they are, never replying to emails, not supplying information, not doing what you ask them and wasting everyone’s time. Shocking service!

Reply from agent

Hi there, we appreciate you taking the time to leave feedback and we're very sorry to hear our service didn't meet your expectations. If you'd like to send an email to reviews@ryder-dutton.co.uk to share in more detail where our service fell short of your expectations, we'd be extremely grateful. Thank you.

1.00 /5

Sorry, but this is the worst agency we have had to work with in the last month! They are very irresponsible at work, do not respond to calls and emails. We had house viewings canceled on the last day, and other bookings should not be followed up for several days, and you can definitely get involved with them only when they want to. We have a terrible experience with them!

Contact details

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Opening hours

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Address

6 Market Street, Ashton Under Lyne, Greater Manchester, OL6 6BX, North West, UK, OL6

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