Emailed about a valuation on my property and didn't even come back to me obviously don't need the sales..... would not recommend them. UPDATE I would like to amend my review and my rating from 1 star to 4 because Michael Anthony's took the time to read my review, reply to it and call me to explain the mistake....and let's face it we all make mistakes...& Apologise which to me is a very good decent thing. I've deliberately left my first review to show how good the power of these reviews are ....I also like to thank Micheal Anthony's for finding the error and coming back to me... thanks,☺️.

Purchased a house through Michael Anthony; from the point of my initial viewing up to the point of being handed the keys, the people at Michael Anthony were very professional. The nicest part was having contact with them throughout the whole process and not just the viewing. Thank you for making my purchase easy.PositiveResponsiveness, Quality, Professionalism

Very pleasant and knowledgeable about the local market.

Sold our ace through Michael Anthony. Impressive, in particular dealing with the challenges our buyers' solicitor posed. Good at maintaining open communication and regular updates. Impressive quality of marketing materials and knowledge of staff showing people around our place. Rachel worth her weight in gold chasing and pressing parties for updates etc. Would definitely recommend.

Very pleasant and knowledgeable about the local market.

We recently sold our home with Michael Anthony and whilst they weren't terrible we agreed we probably wouldn't use them again, mainly for three reasons: Firstly uploading the wrong EPC to our house listing (coincidentally for our friend's house across town) and not correcting it when pointing it out twice. It wasn't corrected for weeks in the end, even after they said they would fix it. Secondly when I called and left a message (sales never around, always had to leave messages with lettings) that our offer has been accepted on onward property this wasn't passed onto our buyer so they understandably held off getting searches done. Finally found out they still weren't aware when I called 3 weeks later to find out cause of delay and had to get quite involved sorting it out. Which considering they also had contact from the estate agent of the house we're buying to confirm our chain was frustrating as they obviously didn't follow that up either to confirm chain was now complete. Finally, related, it seemed like they hadn't fully done their checks on the chain below, as both EAs of the houses we offered on had to do extra checks to reassure themselves and commented that Michael Anthony couldn't assure them they'd seen evidence of certain things. Which might have been standard but both made a point of saying that which seemed odd. We had a much better experience when we bought the house through them 5 years ago and to be fair found Kristina particularly helpful at the end, but it was frustrating feeling like we'd been treated better as buyers rather than sellers, given we were paying their commission as sellers this time round.

Having been recommended Michael Anthony by friends, I had hoped for a more positive experience than I’ve unfortunately had. Initial part of the process was great, with special thanks to the professionalism and help from both Tanya and Alex, but the handling of viewings was poor on occasion, with my requests being ignored and being left feeling like my house (and my wishes) were treated with a lack of respect. The sales and progression team have also been disappointing unfortunately. I wait days to get a half hearted response to queries and then am left in limbo with no actual answers and I’m left chasing again and again. Overall, I’ve found my dealings with them a mixed experience at best. Update (Sept 22) due to buyer pulling out at the last minute after 6 months of delays, house is back on the market. Agent overheard during a viewing telling the potential buyer who was talking about making an offer, that he thought another property was better than mine!! I am speechless. Not really fulfilling his job of ‘selling’ my property.

Please please do not sell your house with Michael Anthony Estate Agents! We have had such a bad experience with them. The sales team weren't too bad, we had quite a few viewings often with fairly prompt feedback. The problem arises when you're under offer and you're moved over to the 'sales Progression team'. This team seems to be almost totally non existent. They appear to have a policy of not answering the phone - never in 6 months did they answer the phone or in fact ring back when you leave a message with a colleague to call you back. Email contact was largely the same - often there was an automated email response saying they were busy and will get back as soon as they can which is very stressful when you're trying to ask a quick question about a house sale or get an update because you're in a stressful situation etc. Moving house is certainly a stressful time but I cannot emphasise enough how Michael Anthony estate agents made it far far more stressful than it needed to be. There is nothing worse than a total vacuum of information which is what we had. I wrote a written complaint to the 3 directors which was never replied to. I had a perfunctory 30 second phone call from one director a few days later apologising and ensuring me things would improve. Needless to say they didn't. In the end the only way I actually sold my house was by getting my buyers phone number, my vendors number and using the vendors estate agent to push everything through and navigate the process. It even got to the ridiculous situation where I emailed the estate agent to inform them that we had exchanged (they had absolutely nothing to do with the process) and inform them on the completion date. I still received no reply so on the day of completion I had to email again to say 'just so you know we are completing today'! How totally ludicrous.

Unfortunately a very disappointing experience. I chose to sell my flat through Michael Anthony as I had heard good things from people who had used them in the past. My flat was on the market for 6 months and did not sell. I appreciate the market is tough at the moment but communication from Michael Anthony was the most disappointing and frustrating part. Not once did anyone advise me about my options when the flat wasn’t selling or mention reducing the price, that came from a different estate agent who was selling a property I viewed. It really felt like there was a lack of care and proactive approach. I felt that I was always chasing for feedback after a viewing rather than Michael Anthony letting me know. I called Michael Anthony to raise issues that I was unhappy about but nothing changed and I have since withdrawn my flat from the market. No one asked why I was withdrawing or seemed too bothered about it.