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Belvoir - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Have just purchased a property through Belvoir who we can not fault as an estate agents. We sold a property through another estate agents who didn't return phone calls or update with any details, whereas Belvoir would regularly update and keep us informed right through the process to the end. Would definitely recommend to anyone, special thanks to Jamie Matt and Natalie for all their help and going the extra mile.

Reply from agent

Beverley, thanks for taking the time to leave this review. We spend just as much time chasing the chains of properties we have sold as well! We hope you remember this if you ever come to sell again.

5.00 /5

I have let property via Belvoir at Basingstoke for over 14 years, and I can't praise their lettings team highly enough. Their full property management service is very good value for money - any issues are always flagged promptly, they communicate very well, they have good backup teams of contractors to provide repairs and refurbishments should the need arise, and they are excellent at attracting new tenants when a tenancy ends. They are a pleasure to deal with, and they have the knowledge to be able to provide the best advice to their landlords.

Reply from agent

Judy, thanks for this review. For you to continue to be so pleased with us over such a prolonged period of time speaks volumes. Here's to the enxt 14 years!

5.00 /5

Belvoir have managed our properties since 2011. They manage them as though they were their own, from careful tenant selection, regular updates on the care of the property, advice on maintenance and always seeking the best value for money from contractors brought in for repairs. I have only praise for them; outstanding.

Reply from agent

John, thanks for taking the time to leave this review. 8 years! I can still remember the day we listed your first property. We're all very pleased that things have worked out so well.

5.00 /5

Recently I have rented out a property from Belvoir agency Basingstoke and I found it very helpful, professional and friendly staff members. Tracey, who provided with us viewing in was very friendly and had a professional attitude. Abi, who has done administration processes and she has answered with confidence for each question what we had about property, payments and contract. The lady who checked us in was very friendly and professional. In generally all communication was amazing with promptly answers and everything prepared for us to moved in. Thank you for providing such a good experience.

Reply from agent

Miroslava, thanks for this review. Your experience is exactly what we aim for and we're all very glad that you've been so pleased.

5.00 /5

The Basingstoke team could not have been more helpful in dealing with letting us a property to live in during a very stressful time in our life as our own house was being altered and things on that front where tricky. But the letting team worked very hard to secure us a rental close to our own home and dealt with all the aspects of the let in a very caring and professional manner. Many many thanks for all of them in sorting the minor issues that arose making it a very straight forward experience.

Reply from agent

Sally, thanks for taking the time to leave this review. We're all very pleased to hear that you've been content with our efforts.

5.00 /5

Great real estate to deal with, Kate was always helpful with any questions and Jo was fantastic with her checkout procedure, always happy and helpful, great team with a great service, would highly recommend renting or letting through Belvoir Basingstoke.

Reply from agent

Steven, thanks for taking the time to leave this review. It's nice to hear that a tenant has been through the entire cycle and remains happy with us.

5.00 /5

Belvoir has managed the letting of my flat for around 15 years now and has always provided a great professional service with a personal touch that I have found is part of their company culture. The maintenance department in particular (Sandra Draper now but too many to mention in the past, thanks Helen!) are so proactive in getting things done, recommending cost-efficient replacement products from website searches and even going down to the local Argos or similar to buy a new bedside cabinet or mattress. Belvoir makes sure the tenant and landlord are both fairly treated and always acts promptly and with good, detailed communication. If a tenant changeover is necessary I have found that the letting department handles this promptly and keeps me regularly updated. I live in Australia so the personal service and attention to detail are particularly welcome for me. Highly recommended.

Reply from agent

Michael, thanks for taking the time to leave this comprehensive review. We don't have a high turnover of staff, it's just that you've been with us for 16 years! We're glad that our approach has proved to have been appreciated.

5.00 /5

Top marks for Belvoir Basingstoke and staff members for the efficiency and friendly support with which they helped us to sell our property. Nothing was too much for them and our questions were always answered quickly and comprehensively whether by phone or email. Of particular note are Matthew and Jamie from Sales who presented the property to gather potential buyers, and Natalie who kept things moving with great determination and advised and assisted with practicalities. Thank you Belvoir.

Reply from agent

Gillian, thanks for taking the time to leave this review. I remember the day that we first met and I'm pleased that you proved to be the sort of landlord who takes notice of our advice. We're all very glad that you've been pleased with our lettings service and obviously whilst sad to lose you as a landlord, we are equally pleased that the sale proved to be so smooth.

5.00 /5

As a first-time buyer, I had hundred of questions in my mind every day. Natalie was very professional and patience to deal with my enquiries. She was always ready to go extra mile to help. I had absolutely amazing experience of buying my first house from Belvoir. I would recommend my family & friend and would use Belvoir again for next purchase in future. Regards Renukala

Reply from agent

Thanks for taking the time to leave this review. We're glad that even hundreds of questions were answered to your satisfaction!

5.00 /5

I found Belvoir Basingstoke to be professional and knowledgeable when it came to selling my flat. It sold within weeks of going on the market. The most valuable asset though was the Move Manager, Natalie, who chased all parties after the sale was agreed and got us to completion only 8 weeks later. I would definitely recommend Belvoir to any prospective sellers.

Reply from agent

Tim, thanks for taking the time to eave this review. Once again, it's the importance of an in-house sales progression team that has been highlighted. We're all very glad to hear that you've been so pleased with our efforts.

Contact details
Sales Phone:

01256 809807

Lettings Phone:

01256 808116

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:00
Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21

About

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Jo Jones

Property Assessor

Emily Mills

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Brian Linehan

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure