View Agents

Brockenhurst - Basingstoke

Leave a Google Review Leave a View Agents Review Value my property

scroll down for more information

Brockenhurst - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

5.00 /5

I sold and bought a property within 10 days of going on market with Brockenhurst. Very good service from Matt director and all the team. Continuous contact , kept informed of the progress of both the sale and purchase all the way through. This was very important to me as I felt reassured that things were being dealt with efficiently. The team were always there to answer queries and dealt with promptly. A big thank you to Matt and all the team for your help in finding me my forever home. Ethna Hammond

review by Ethna Hammond

Reply from agent

Dear Ethna, Thank you for your kind words. We're thrilled to have helped you swiftly find your the right buyer and your forever home and appreciate your recognition of our team's continuous communication and efficiency. Wishing you many joyful years in your new home. Best regards, Matt and the Brockenhurst Team

5.00 /5

We had a very positive experience with Brockenhurst, Basingstoke branch, when we sold our house. They are a professional estate agent and we were well looked after. We were particularly impressed with Sarah, Residential Sales Manager, who acted in a professional and friendly way. Michelle, the Move Manager really excelled during the who selling process keeping us fully informed and liaised up and down the chain. Highly recommend.

review by Paul Wilson

Reply from agent

Dear Paul, Thank you so much for taking the time to share your experience with us. We are delighted to hear that you had a positive experience with our Basingstoke branch during the sale of your house. Our team strives to provide a professional and friendly service to all our clients. We are especially happy that Sarah, our Sales Manager, left such a positive impression on you. We will make sure to pass on your kind words to her. Thank you for choosing Brockenhurst Estate Agents and we wish you all the best in your future endeavors. Best regards, Matt

5.00 /5

Really positive experience with Sarah and the team on both the selling and buying side of the process. Enthusiastic with an honest, straightforward approach - you can see why they are successful.

review by Colin Caveney

Reply from agent

Thank you so much for your review, Colin! We are delighted to hear that you had a positive experience with Sarah and the team at Brockenhurst Estate Agents. We strive to provide an honest and straightforward approach with every customer, and it's wonderful to see that you have recognised this. We appreciate your 5 star rating and your kind words!

5.00 /5

Thank you to Sarah, Matt, Bailey and Michael for helping us with such a smooth house move. We found you to be honest, helpful and responsive to all our enquiries. We love our new home!

review by Sapphira v N

Reply from agent

Thank you so much for your kind words, Sapphira! We are so glad to hear that your house move was made smooth and that you are happy in your new home. We are pleased that you found us to be honest, helpful, and responsive. We take pride in the service we provide and your feedback is greatly appreciated.

5.00 /5

Kian is brilliant! He has been super accomadating, always quick to respond to emails and very welcoming to us as first-time buyers. He is knowledgable and has made the whole process clear and easy to understand!

review by Matthew Leach

Reply from agent

Dear Matthew, Thank you so much for your kind words and 5-star rating! We are so glad that you had a positive experience with Kian and that he was able to make the process of buying your first home easy and clear for you. We thank you for taking the time to leave us this review and we look forward to helping you with any future property needs. Sincerely, Matt

5.00 /5

After much searching, I finally managed to narrow my choices down to two properties, one of which was listed with Brockenhurst, After arranging a viewing I was met at the property by Kian, who couldn’t have been more helpful. He was quick to follow up after the viewing as well and answer any questions I had. So, I was happy to arrange a second viewing… After I made Kian aware that I was a first time buyer, he was very good at going through my requirements and talking me through the house, liaising with the vendor to answer any further questions, and even pointing out things to me that I hadn’t thought to ask. The two properties that I’d narrowed my search down to were so very similar that it was ultimately Kian’s professionalism and friendly approach that helped making such a difficult decision easier. So far, I’m glad that the house I’ve chosen was listed with Brockenhurst as they have been a pleasure to deal with.

review by Jay C

Reply from agent

Thank you Jay for your thoughtful review of our services. We are so pleased to hear that Kian was helpful and professional in assisting you with your property search. We strive to provide the best customer service and it is wonderful to know that we have achieved this with you. We are thankful for your 5-star rating and look forward to continuing to serve you in the future.

5.00 /5

Our experience with Brockenhurst has been excellent from start to finish. As first-time buyers, we were guided through the entire process from start to finish. Matt was amazing and a great support, answering all of our queries promptly and making some excellent recommendations for everything we needed. We also had several visits to the property we were buying and Brockenhurst were very accommodating to this, making sure we felt happy and comfortable with our purchase. We would not go with anyone else in the future and will be recommending Brockenhurst to all our friends and family.

review by Mrs Miller

Reply from agent

Hi Mrs Miller, Thank you so much for your kind words and for taking the time to share your experience with Brockenhurst. We are thrilled to hear that your journey as first-time buyers was smooth and enjoyable. It was truly my pleasure to assist you through each step of the process. Ensuring that all your queries were addressed promptly and that you felt confident and comfortable with your purchase was paramount for us. I'm glad to know that our efforts, including accommodating multiple property visits, made a significant difference in your experience. Hearing that you would choose Brockenhurst again and recommend us to your friends and family is the highest compliment we could receive. It has been a delight to work with you, and we look forward to the opportunity to assist you, your friends, and family in the future. Wishing you all the best in your new home, Matt

5.00 /5

I found Brockenhurst to be very proactive in marketing my house, and all of the team in the Basingstoke office were friendly, polite and approachable throughout the selling process. Their commission rate was competitive, and I was very happy with their service from start to finish.

review by Lynne Brownlie

Reply from agent

Thank you so much for your kind words, Lynne! We are delighted that you found our service to be proactive and friendly throughout the entire process. We are also pleased that you felt our commission rate was competitive. We are very grateful for your 5-star rating and we appreciate your support.

5.00 /5

review by Gavin MacKay

Reply from agent

Thank you so much for taking the time to leave a review on our Google Business Page. We are so pleased to hear that you had a great experience with us at Brockenhurst Estate Agents. We appreciate your 5 star rating and the kind words you shared about our services. It is great to know that we are meeting and exceeding your expectations. We look forward to being of service to you again in the future.

5.00 /5

Sarah and her team at Brockenhurst Estate Agents Basingstoke have been outstanding throughout my sale process: Professional, high-level of communication, engaging, friendly and efficient. Most importantly, I never felt that anything was too much for them, including my quirky requests ! I would highly recommend them to anyone looking for an estate agency that is with you every step of the way towards buying or selling your home.

review by Heather Nogueira

Reply from agent

Thank you so much for taking the time to write such a glowing review about our team here in Basingstoke. We are delighted that you had such a positive experience with us and it's especially gratifying to hear that you felt our team was so accommodating of your requests. We always strive to provide our clients with the highest quality service and it's wonderful to know that we achieved that for you. Your five star rating is especially appreciated and it's wonderful to know that we've exceeded your expectations. Thank you again for your kind words and we look forward to helping you with all your future property needs.