We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Brockenhurst - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Our experience with Brockenhurst has been great. We've had sound advice all the way through and were really supportive throughout - especially at the very end! Woukd highly recommend their services. Huge thanks to Sue, Matt and Conor. Vicky & Dave

Reply from agent

Hi Vicky and Dave, thank you very much for the feedback we really appreciate it and it was great working with you both to find a buyer for your home and your next one too. Massive thanks from everyone here and see you on Friday!

5.00 /5

Brockenhurst Estate Agents are a fantastic team, headed by Sarah who we had alot of dealings with, nothing is too much trouble, encouraged us to ask as many questions as we needed and had all the answers, Sarah also helped us in other area's ie mortgage advisors etc. When Sarah came to our home to do a valuation nothing was rushed and gave us a realistic valuation, also explaining the whole next process so we never felt out of the loop, it was just like having a friend round for a coffee, like I said before nothing is too much. We hasn't come across Brockenhurst Estate Agents before and was presently surprised, especially staying in contact via phone rather than just emails. When we went to view the property we was interested in, there was no rush in looking around and was told we could return to view again whenever we wanted, I would recommend this company time and time again. Well done to Sarah, Bailey, Matt and team, Mrs and Mrs Tyce

Reply from agent

Thank you so much for your review, we all really appreciate it and we're pleased that you enjoyed working with us. From Sarah, Bayleigh, Matt and the team!

5.00 /5

We're first time buyers and Matt, Bayleigh and Sarah and Brockenhurst have been a joy to work with. Communication is superb, they are all so understanding and answer our many questions with the home-buying process being so new to us. They are totally transparent, incredibly knowledgeable and I would recommend them to anybody looking to purchase in the Basingstoke area.

Reply from agent

Hi Anil, thank you both for your kind words. We were all really pleased to read your comments and similarly we've found it a pleasure to work with you throughout. Fantastic to hear you've found us transparent and knowledgeable, something we all feel is particularly important. Thank you again for your recommendation! Thanks, Matt

5.00 /5

The team at Brockenhurst are unlike any estate agents I’ve encountered before. They are all really lovely people, everyone is happy to help and very positive. They are honest and transparent and keep in really good communication the whole way through the process of buying and selling. Could not recommend them more.

Reply from agent

Thank you for your glowing review! We're thrilled to hear about your positive experience with our team's helpfulness and transparency. Your recommendation is greatly appreciated, and we're glad we could make your buying and selling process smooth and communicative. Thank you for choosing Brockenhurst!

5.00 /5

Everyone we've spoken to at Brockenhurst Estate Agents have been amazing at sorting things out for our us, especially Matt who picked our house purchase up towards the end. Very pro active, friendly and have made the moving process much easier for us. Would definitely recommend and will be using them if we ever sell our house in future. I would give 10 stars if I could! Thank you!

Reply from agent

Hi Olivia, thanks so much for the feedback. The team have enjoyed working with you and it's been great to have had a hand in the final stages. Hope you're enjoying your new home! Thanks, Matt

5.00 /5

The team working at Brockenhurst estate agents is what makes this company so special, they are always friendly and go above and beyond for their clients! Special shout-out to Matt who was my main contact, he was always so helpful and would leave me with a smile on my face! Brockenhurst offer great services and present their properties really well. Can’t recommend this company enough.

Reply from agent

Hi Natalie, thank you for your review. It's been an absolute pleasure to work with you (from all of us here!) and really pleased that you've found us to 'go above and beyond' and also a massive thank you for my shout out! Thanks, Matt

5.00 /5

We had the pleasure of dealing with Matt at Brockenhurst Estate Agents during the early months of 2022. We had a complex and challenging move and Matt and his team worked extremely hard throughout the entire process. We cannot stress how professional and friendly the team were with the purchase of our property and they helped us with matters that went beyond their remit. We would have no hesitation in recommending this company and wish all Estate Agents were as professional as them.

Reply from agent

Hi Belinda, thank you so much your review. The move certainly wasn't straightforward! We're all really pleased to read your comments about how professional and friendly our team were. It was an absolute pleasure to be able to hand you both the keys on the day and I look forward to seeing all of the changes you make. Thank you again for your review! (and the beers!) Thanks, Matt

5.00 /5

I'm so glad we decided to give Brockenhurst a try. After being sat on the market for along time with nothing happening, and having had a very stressful year. We decided to switch to Brockenhurst. The team are fantastic I love that after the initial meeting with Matt his team then came to see our property too and chat with us. It meant that they all had the same information and whoever would be doing the viewing knew about our house. They are an incredibly enthusiastic and passionate team who all work very hard to sell your home. We had lots of viewings coming through the door finally, and we were kept informed throughout. When we reached the two week mark Matt sat down with us to discuss were we where with things. I think this is great, as it keeps the communication between yourselves and the estate agent, and gives you a realistic view of things and gets everyone on the same page. More importantly Brockenhurst sold our house pretty quickly and stayed enthusiastic throughout the whole process. They were very driven and hard working. After a very difficult time for us we are finally feeling the excitement of moving again. Thankyou so much Matt, Sarah and Bayleigh. Cannot recommend this team enough and in my opinion having worked with a couple of estate agents in the area, these guys are by far the best.

Reply from agent

Hi Nicola, Thank you so much for taking the time to write such a wonderful and detailed review about your experience with us at Brockenhurst. We are thrilled to hear that you've found our services valuable and are particularly pleased with our team's dedication and enthusiasm. At Brockenhurst, we firmly believe in the importance of personalised attention and this review is a testament to our commitment to that belief. We are glad to hear that our practice of having our whole team meet with our clients helped you feel better informed and understood throughout the process. Reading your acknowledgement of the dedication and passion of our team, which includes Sarah and Bayleigh, is indeed humbling. As part of this hardworking team, it's an absolute delight to know that our efforts have not only been noticed but highly appreciated. Your satisfaction is our biggest reward, and the successful sale of your house is the perfect exemplification of this. Our team is always driven to provide the best possible service and we are pleased to hear that you felt the excitement of moving again after such a challenging time. We genuinely appreciate your recommendation and hope that we can assist you or your friends and family in the future, too. Do not hesitate to reach out to us for any future needs. Once again, thank you for choosing Brockenhurst and for your very kind words. Warm Regards, Matt

4.00 /5

Brockhurst estate agents have been helpful to find properties . Danielle was helpful and accommodating for a particular viewing.

Reply from agent

Thank you so much for taking the time to leave a review for Brockenhurst and Danielle specifically. We are delighted to hear that you have had a positive experience with our company and that Danielle has been able to assist you.

4.00 /5

My viewing experience with this agency has been great. Good presentation, friendly, initiative and helpful.

Reply from agent

Thank you for taking the time to leave a review for Brockenhurst Estate Agents. We are thrilled to hear that you found our team to be friendly, initiative, and helpful. Our goal is to provide excellent service to all of our clients, and we are glad to see that we have met your expectations. We appreciate your four-star rating and hope that we can continue to exceed your expectations in the future. If you ever need any assistance with buying or selling property, please do not hesitate to reach out to us. Thank you again for choosing Brockenhurst Estate Agents.

Contact details
Sales Phone:

01256224808

Opening hours

Unknown

Address

8 Buckland Parade, Basingstoke, RG22 6JN, UK, RG22

About

No about information available

Our team

Basingstoke Office

Relocation Agent Network
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available