I am a buyer and not a direct client of Brockenhurst. People at Buckland Parade were easy to deal with and accomodating. Nothing too much trouble when arranging first and second viewing. Having had the offer accepted, their progress chaser, Dawn, was highly professional, knowledgable and empathic. She didn't just fight her corner, she also worked to try and keep me informed and was sensitive to my needs as a buyer. She played a key role in keeping the chain together and united in the face of external influences. I am sure that if/when I come to sell my present purchase, I will go to Brockenhurst at Buckland Parade.

Fabulous service. Despite unexpected delays, everything was handled in a totally professional way with diplomacy, tact and humour to get one house sold and another one purchased, and together we did it! Would recommend Brockenhurst for their first class focus on the customer (that's me), for responding very quickly and positively. Thank you to all the staff at Brockenhurst. It's been such a pleasure.

The first thing is dawn that works there is so lovely and calming..she had a heart of gold but also very very good at her job ..I would tell any one to use Brockenhurst estate agents

My experience with the Basingstoke office has been brilliant from initial contact to completion on my recent sale . I will strongly be recommending them to all my friends and family. A big thank you to Matt, Sarah & Amanda.

We all know the reputation that estate agents have, but I'm pleased to say that Brockenhurst continue to buck this trend! I have much appreciated their continued care, attention to detail and customer service since their first approach when in Spring 2023 they facilitated the sale of my house on Sherfield Park. My previous estate agent had been fine until the house was under offer, but then I needed to do all the chasing, whereas Brockenhurst called me each week to update on progress and were proactive in ensuring that the buyers and their solicitor was doing what they needed to. More recently, and on account of their previous excellent customer service, a fellow Executor of a late friend's estate and I commissioned Brockenhurst to market her apartment. The property market has not been great and so it has taken much longer than was ideal to sell the flat and so we are both grateful to Dawn and Matt for their persistence and care to enable us to have - at last - now completed on the sale. I remain very grateful to Brockenhurst for their excellent service and am pleased to be able to continue to endorse them as a business seeking to establish themselves better in Basingstoke.

Professional Estate Agents , always helpful when speaking with anyone in the office. Kian who showed me round a property was very knowledgeable and friendly.

To mat ,Sarah and the team we just want to say a massive thank you for what you have done over the last couple of months and getting us over the line and at times being a little stressful due to the circumstances we were put in what a path we went on we are loving the new house yes it our dream house and will be our forever home can't not believe how we moved in four days that a record alone and packing up two bungalows my father in-law is a big kid right now and feels like he won the jackpot he so happy to be with his family due to the mount of time he has left on behalf of my father in-law he will like to say a massive thank you and giving that time he needs with his family what a story to tell in years to come take care guys on behalf of us thank you .

⭐⭐⭐⭐⭐ I had a fantastic experience with Julie, the estate agent at Brokenhurst . Her professionalism, market expertise, and dedication to client satisfaction truly stood out. Julie made the entire process smooth and stress-free, keeping me informed at every step. I highly recommend her services for anyone looking for a reliable and knowledgeable estate agent and for a dream house. Thank you, Julie, for your outstanding support!

Sarah and her team have been brilliant. She got me the asking price and knew her buyers so well that I had viewings and offers in the first 4 days. The home has been in the family for 60years so it was a hard decision for me to take the plunge. Sarah made this process painless, smooth and Dawn continued the process through to exchange. Many thanks

We are not an actual client of Brockenhurst as we are the purchaser. This in our view makes their professionalism and understanding of the importance of communication even more impressive. Sarah was good from the outset but towards the end of the process leading up to exchange we were looked after by Dawn - how lucky was that! The measure of any company is not when it goes to plan but when it doesn’t! We had a little hiccup and Dawn was simply wonderful in keeping us fully informed and making calls to ease our concerns. Of course she was looking after her client but she went that extra mile for us as well. We’re not going to be thinking about estate agent choice for a while hopefully 😂 but, in the interim, really do recommend this estate agent. Believe me they’re in serious danger of giving the profession a good name 🤣🤣. Many thanks to you all.