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Chase Buchanan - Bear Flat

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Having just completed on the successful sale of my flat, I am so pleased I decided to use Fidelis as opposed to one of the larger chains. From start to finish Mark's advice was spot on, the whole process was remarkably stress free and the service I received was first rate. I would not hesitate to recommend Fidelis to anyone considering selling anywhere in Bath.

5.00 /5

From the time Mark came out to my property to look around and Value, I felt like he was genuinely enthusiastic about the place and really keen to work with me. He explained everything in simple terms, gave great rates and sold my property to the first person that viewed it for full asking price! All of my relationships with the Fidelis team were brilliant and I was kept in the loop the entire time. It has been a pleasure doing business with them all.

5.00 /5

Fidelis were professional and courteous and were spot on with the valuation of my property with extensive research material to support their figure. I was kept informed of progress throughout the period from production of a fantastic brochure, admired by all, the discussions with the prospective buyers in price and the relationship with eventual buyer and myself to ensure a perfect completion of the selling process. Mark Flint was easily accessible throughout the period and gave valuable advice on the price and move process that was to follow. A nice friendly but professional person with great team support. I would have no hesitation in recommending Fidelis for selling your property and getting the best price.

5.00 /5

Fidelis has been managing my property on the rental market and has been the sole agent for the sell. The team working for Patrick is extremely professional both on the managing and selling side. Their professional advice and expertise is second to none and they have an intimate knowledge of the Bath market. I will strongly recommend Fidelis to anyone looking to buy, sell or managed a property.

5.00 /5

We recently completed our purchase through Fidelis Estate Agents and just wanted to say how very pleased we were with the way everything was handled, from the first 'open house' through to moving day. Both Mark and Patrick responded very quickly to our (multiple) requests and soothed lots of frazzled nerves. We wouldn't hesitate to recommend them and if we ever move (which I seriously doubt!) would definitely look to sell through them.

4.00 /5

Really lovely people, very helpful. It would have been 5 stars but they've been bought out recently and (as far as I can tell) have switched to using a company called Mainstay for maintenance. Their reviews are particularly poor and, from my experience so far, I can see why.

1.00 /5

The historic reviews you see here are for Fidelis, Bath. An estate agent I used back since 2015 with great pleasure. Fidelis was well run, with excellent staff. Recently they have been taken over by Chase Buchanan of the Campions group. I used their let only service recently to relet my property, and have been astounded by their incompetence. It is frankly dangerous to landlords. Chase Buchanan have to the date of this review not provided IDs for the tenants they have moved into my property, nor the inventory. This makes it impossible for me to: 1. claim against any future damage as it cannot be demonstrated 2. claim against any person as they cannot be identified. Furthermore, I cannot now demonstrate the tenants have right to rent in the UK as Chase Buchanan are refusing to provide documents from the tenants that identify them. This was after taking 3 months to relet the central bath property. I urge fellow landlords to look elsewhere following this merger.

Reply from agent

Hi there, we're sorry to see you have left this rating. After looking into this further, we understand that this has been investigated and a Team Leader has been in contact with you to explain the reasons behind us not being able to provide … More

Contact details
Sales Phone:

01225 288068

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Address

6 Wellsway, Bath, BA2 3AQ, Bath and North East Somerset, BA2 3AQ, UK, BA2

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